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F&I managers

How to help struggling F&I managers embrace change

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When someone has done the same job for years, the exact same way every day, it can be a challenge to get them to...
fixed ops

Available training opportunities for fixed ops managers

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To become the leader and manager that the dealership requires, it's vital to have the right training. Working as a fixed ops manager can...
Lewis

Why management training can make or break your car dealership –...

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On today’s show, we’re pleased to welcome back David Lewis, President and CEO of David Lewis and Associates, and also the host of CBT’s...
leader

How to be a leader that truly influences your team –...

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On the latest edition of CBT News, Jim Fitzpatrick is joined by Mike Phillips to discuss leadership development in the retail automotive industry. Phillips...
training

Your New Hires In Sales…

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You have two choices when hiring your new salespeople... A. You can either hire the right people who have the potential to become pros in...
achieve

How to Help Your Team Set and Achieve Their Goals Year...

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 Comfort and complacency are the dealership's worst enemies, and customers are quick to move on to competitors who meet their changing needs. That’s why...
managers

What to do with managers who don’t manage

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  Joe Gumm sat down with Alan Ram, President and Founder of Proactive Training Solutions, to chat about making a manager in your dealership. Joe asked...