Is Your Dealership Guilty of the Ostrich Syndrome?
The Benefits of a Compliance Audit
By Jim Radogna
There’s something about selling that can drive even the sane to insane lengths to do a deal.
Take the case in which a Connecticut dealership...
TSLA376.020-2.65%
GM78.9500.99%
F12.390-0.105%
RIVN16.140-0.58%
CYD40.770-1.06%
HMC24.200-0.17%
TM192.9800.81%
CVNA406.420-0.31%
PAG161.5501.41%
LAD277.2400.38001%
AN200.970-3.03%
GPI344.7005.18%
ABG200.5600.53%
SAH72.3900.81%
TSLA376.020-2.65%
GM78.9500.99%
F12.390-0.105%
RIVN16.140-0.58%
CYD40.770-1.06%
HMC24.200-0.17%
TM192.9800.81%
CVNA406.420-0.31%
PAG161.5501.41%
LAD277.2400.38001%
AN200.970-3.03%
GPI344.7005.18%
ABG200.5600.53%
SAH72.3900.81%
TSLA376.020-2.65%
GM78.9500.99%
F12.390-0.105%
RIVN16.140-0.58%
CYD40.770-1.06%
HMC24.200-0.17%
TM192.9800.81%
CVNA406.420-0.31%
PAG161.5501.41%
LAD277.2400.38001%
AN200.970-3.03%
GPI344.7005.18%
ABG200.5600.53%
SAH72.3900.81%
Jim Radogna
Make Dealership Compliance Your Friend
Dealership Defensive Game Plan
By: Jim Radogna
In many dealerships, the thought of putting together a compliance program is similar to contemplating a diet and exercise regimen: you know it’s something you...
Do you know how to fix your dealer compliance issues before it’s to late?
You probably heard about this...recently, five dealership employees were arrested and now face federal charges of conspiracy, bank fraud, wire fraud, and aggravated identity-theft. A total of eight employees...
Compliance Means Doing the Right Thing
It’s not Just What Not to Do — but WHAT to Do
By: Jim Radogna
News broke recently about five dealership employees that were arrested and face federal charges of conspiracy, bank...
Are you being truthful and legal? We list the things the UDAP Statutes your dealership should know.
Selling vehicles for a living can certainly be a fun job...but sometimes, one little thing you might say or do can turn into a big, fat thing that snowballs into...
20 Things to Know about the UDAP
KEEPING IT REAL — AND LEGAL
By: Jim Radogna
Unfair and Deceptive Acts and Practices statutes (UDAP) cover virtually every aspect of a dealer’s sales, finance and fixed operations. Everything from advertising...
Automotive Compliance vs. Ethics: The Lines are Getting Blurry
Taking an ethical approach may seem hard but has long-term benefits
By Jim Radogna
Ethics and compliance are different from each other, but both are vitally important to the long-term success of dealerships...
Ask the Automotive Industry Pros
From Carla in Defiance, Ohio:
What is an effective way to evaluate a prospective employee about how good he or she is with inbound calls?
Mike Haeg, director of automotive, Century Interactive:...
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