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EQ skills

Develop and strengthen your EQ Skills

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Did you know that the success of leadership star performers is largely attributed to emotional intelligence (EQ) skills, not IQ? Talent Smart, a company...

The link between emotional intelligence and selling cars

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Emotional intelligence is just as important as technique in car sales. Consumers want more than just a competent car salesperson that can state the...
success customer experience

Areas of opportunity for auto dealers to increase their personal and...

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Welcome to another edition of Mind Your Own Business with Jonathan Dawson, automotive training expert and the founder of Sellchology, an automotive sales tool...
success customer experience

How dealers can improve their sales by connecting with the heart...

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Welcome to the first edition of Mind Your Own Business with Jonathan Dawson, automotive training expert and the founder of Sellchology, an automotive sales...
culture

Could Your Dealership Use a Culture Tune-Up to be More Effective?

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The type of culture your organization demonstrates every day - behaviors, actions, decisions - has an impact on employee motivation, customer satisfaction, productivity, performance,...
emotional intelligence

Leadership: Emotional Intelligence Is Critical Right Now

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The world has been turned topsy-turvy for automotive industry business leaders due to COVID-19. As I listen and watch reactions, commentary and observe new...