Thursday, November 26, 2020
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culture

Could Your Dealership Use a Culture Tune-Up to be More Effective?

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The type of culture your organization demonstrates every day – behaviors, actions, decisions – has an impact on employee motivation, customer satisfaction, productivity, performance, and retention. Companies have a culture, whether it is what is articulated, and intended or what continually evolves as managers and employees come and go that have their own core values […]
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emotional intelligence

Leadership: Emotional Intelligence Is Critical Right Now

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The world has been turned topsy-turvy for automotive industry business leaders due to COVID-19. As I listen and watch reactions, commentary and observe new logistical and marketing strategies emerge, I am both heart-warmed and troubled. I applaud the creativity dealerships, auto industry companies, suppliers and vendors are deploying to help employees, customers and communities weather […]
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