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The link between emotional intelligence and selling cars

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Emotional intelligence is just as important as technique in car sales. Consumers want more than just a competent car salesperson that can state the...
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Areas of opportunity for auto dealers to increase their personal and...

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Welcome to another edition of Mind Your Own Business with Jonathan Dawson, automotive training expert and the founder of Sellchology, an automotive sales tool used to help dealers sell more vehicles through the method of psychology.  In the previous episode of Mind Your Own Business, Dawson introduced us to six key areas that dealers can […]
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How dealers can improve their sales by connecting with the heart...

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Welcome to the first edition of Mind Your Own Business with Jonathan Dawson, automotive training expert and the founder of Sellchology, an automotive sales tool used to help dealers sell more vehicles through the method of psychology. This CBT News series will focus on simple strategies that can be placed in a dealership to change […]
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culture

Could Your Dealership Use a Culture Tune-Up to be More Effective?

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The type of culture your organization demonstrates every day – behaviors, actions, decisions – has an impact on employee motivation, customer satisfaction, productivity, performance, and retention. Companies have a culture, whether it is what is articulated, and intended or what continually evolves as managers and employees come and go that have their own core values […]
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emotional intelligence

Leadership: Emotional Intelligence Is Critical Right Now

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The world has been turned topsy-turvy for automotive industry business leaders due to COVID-19. As I listen and watch reactions, commentary and observe new logistical and marketing strategies emerge, I am both heart-warmed and troubled. I applaud the creativity dealerships, auto industry companies, suppliers and vendors are deploying to help employees, customers and communities weather […]
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