Dealerships are just starting to get back on their feet since the COVID-19 pandemic. It's now time to take stock of what has changed with the service departments and examine...
New and used car sales departments everywhere live and die by the “T.O.” A “T.O.” or “Turn Over” is a strategy employed in sales processes universally, to present a prospect...
On this week's episode of the Weekly Tune-Up, Becky talks about how the way you handle communication between your departments can have a direct impact on whether or not you...
How to Make the “Hard” Talk Easy
By: Chuck Sujansky
You know that sinking feeling! Your boss casually mentions that “it’s time for your annual performance review” and sets a date and...