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OEM website satisfaction is Down. How does that translate to dealer...

It is indisputable that the internet has become increasingly impactful in consumers’ decisions throughout the past decade, especially the past two years as shopping...
Service Reception

3 Things Salespeople Need to Sell to Their Customers

Bringing Customers Back By: Glenn Pasch Fixed operations marketing seems to be a big buzzword for 2017. With sales of new vehicles seeming to plateau, the...

CBT News – April 30, 2015

On today's show: - Steve Rayman Chevrolet discusses their perfect online consumer review reputation in an interview with their Sales Manager, Tim Barnett, Jr - Sales...