Tag: Brian Finkelmeyer

ReconVelocityvideo

ReconVelocity CEO David Penney Discusses the Importance of a Seamless Recon Process

When it comes to used vehicle operations, inventory turn has never been more important than it is now. Typically, service managers are mostly concerned...
customer experience

How the Customer Experience is Improved by Women in Automotive

The customer experience (CX) in automotive has been an area of growth and investment in recent years. Manufacturers are focusing on improving how they...
Ford

Breaking: Jim Hackett Stepping Down from Ford Oct. 1, Jim Farley Named Next CEO

After three years of service, Jim Hackett is stepping down from his role as CEO of Ford Motor Company. Hackett will be succeeded by Jim...
Trump

Trump Announces Tariff on Canadian Aluminum, Heating Up Trade Dispute

On Thursday, August 6th, President Donald Trump announced the United States would be re-imposing 10 percent tariffs on aluminum imports from Canada. The highly...
service

Is Cost or Affordability the Reason for Declined Service Repairs?

According to NADA Data 2019, revenue in dealership service departments is steadily growing statistic. Between 2013 and 2019, dealerships’ total service and parts sales...

Generate More Be-Backs with this Step-by-Step Guide

  Before the age of the internet and smartphones, be-backs were done with voicemails and letters. However, today there is so much technology at a...

Mastering Your Vehicle Service Contract Sales

Listen up, F&I managers: When was the last time you took a long, hard look at your service contract sales? Were you happy with...

Eliminating Your Customers’ Fears

 On this episode of the Saturday Morning Sales Meeting, David Lewis of David Lewis and Associates talks about understanding and eliminating your customers' fears...

June Kerrigan Report: Retail Automotive Bounces Back Strong

After some tumultuous activity, the Kerrigan Index settled down for the month of June. The index was up five percent that month, which means...