TSLA389.3102.89%
GM78.820-0.23%
F12.605-0.175%
RIVN17.8060.6558%
CYD42.510-1.2%
HMC24.640-0.3%
TM200.710-3.26%
CVNA412.84011.92%
PAG159.170-1.53%
LAD275.190-4.7%
AN203.220-2.09%
GPI339.700-4.99%
ABG200.390-7.6%
SAH70.7150.645%
TSLA389.3102.89%
GM78.820-0.23%
F12.605-0.175%
RIVN17.8060.6558%
CYD42.510-1.2%
HMC24.640-0.3%
TM200.710-3.26%
CVNA412.84011.92%
PAG159.170-1.53%
LAD275.190-4.7%
AN203.220-2.09%
GPI339.700-4.99%
ABG200.390-7.6%
SAH70.7150.645%
TSLA389.3102.89%
GM78.820-0.23%
F12.605-0.175%
RIVN17.8060.6558%
CYD42.510-1.2%
HMC24.640-0.3%
TM200.710-3.26%
CVNA412.84011.92%
PAG159.170-1.53%
LAD275.190-4.7%
AN203.220-2.09%
GPI339.700-4.99%
ABG200.390-7.6%
SAH70.7150.645%


automotive technician

Audi master technician Curtis Gardner uses video inspections and social media to build trust, boost approvals, and mentor other techs.

How Curtis Gardner boosts service transparency using video and social media

- September 15, 2025
Technicians are becoming the new face of dealerships, and transparency is changing how customers view service. In today's episode of Service Drive, Curtis Gardner, Audi master technician, shares how he...
Featured Service Drive
Automotive technician grapples with new EV technology

Everything you need to know about the technician skills gap for EVs

- March 14, 2023
Unless you’ve hit the technician lottery, chances are your dealership is among the thousands of automotive businesses suffering through a shortage of qualified service personnel. And this situation won’t ease...
Fixed-Ops Articles
Michael Roppo

What It Takes To Find, Train, and Retain Great Service Technicians – Michael Roppo, Automotive Management Resources

- March 4, 2020
 On today’s show, we’re pleased to welcome back Michael Roppo, President and Director of Dealer Fixed-Operations Consulting and Training at Automotive Management Resources. Jim and Michael discuss hiring new technicians...
Fixed-Ops Auto News
automotive technician

The Reality of Life as a Technician

- October 27, 2017
At first, it might appear to be a straightforward blue-collar job. An automotive technician is able to go to work, put in their hours, head home at the end of...
Fixed-Ops Auto News

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