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Paul Felliti

Paul Faletti tips on how to go from good to great...

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Working smarter rather than longer is something we all want, right? But unfortunately that’s not happening at a lot of dealerships, even with the...
Online shopping

Are potential customers able to navigate around your website?

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Recent studies and surveys tell us shopping online has become very popular, so, would potential customers be able to navigate around yours without issues? According...
Sales high or low

What bar have you set for sales? We’ll tell you if...

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What bar have you set for sales? What are your expectations for your sales team? A recent survey shows the top three tasks dealers...

Several ways you can increase sales and improve profits.

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So when it comes to investing in the latest, newest and greatest technology for F&I, is it the end all to selling more cars...

Learn the best communication habits that every leader needs.

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At the core of successful leadership and business, is great communication. How often do we say communication is key? A lot. Because it is....
Data

We have the data you need to help you set more...

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Here’s a question with an obvious answer. Do you want to close more sales? Well obviously the answer is yes, but the key to...

Have you taken a recent look at customer satisfaction scores? We’ll...

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How are your satisfaction scores at your service department? Do you have a culture that simply tries to upsell the customer for the next...

Is your dealership looking for profit in all the wrong places?

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Working harder and longer...a lot of managers operate dealerships this way because of a lack of training. According to sales trainer, Joe Verde, this...

Is your dealership protected from hackers?

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Making a mistake with a potential car buyer is never good...it could cost your dealership a sell. But making a mistake and allowing...

Are you appealing to potential car-buyers by manipulating them mentally?

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Okay, so if you knew what potential car-buying customers were thinking when they checked out your website, or watched a commercial on TV or...