TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%


Auto Retail

reverse-sell

The Reverse-Sell Technique

- April 3, 2019
On this week's episode of On the Mark, Mark Tewart discusses the reverse-sell technique and gives tips on how to better interact with customers.
Car Business 101

How to Identify Your Dealership’s Strengths and Weaknesses – Max Zanan, Author of “Car Business 101”

- April 3, 2019
On today’s show, we welcome back Max Zanan, automotive retail consultant, and best-selling author of “Perfect Dealership” and “Car Business 101”. In this segment, Max and Jim discuss how to...

How Your Dealership Can Leverage Digital Retailing to Build Customer Trust – Pete MacInnis, eLEND & Steve Finlay, WardsAuto

- April 2, 2019
Every dealer knows that today’s car shoppers want more control of their car buying experience. They expect more information, transparency, and online transaction capabilities. Here to give us an update...
revenue growth

How to Develop a Comprehensive Revenue Growth Plan for Your Fixed-Ops Department – Michael Roppo, Fixed-Ops Director

- April 1, 2019
To increase revenue in today's retail auto industry, many dealers are focusing on boosting profits in the service department. Here to tell us how to develop a comprehensive revenue growth...
digital retailing

The Latest Trends in Digital Retailing and How Your Dealership Can Prepare – Jessica Stafford, Autotrader & Denise Chudy, LivePerson

- March 28, 2019
On today’s show, we welcome back Jessica Stafford, senior vice president, and general manager at Autotrader and Denise Chudy, General manager at LivePerson Automotive. Jessica and Denise are here to...
Jeff Dyke

Sonic Automotive’s Jeff Dyke on Used Car Sales, Tesla, and the Future of EchoPark

- March 27, 2019
On today’s show, we welcome back Jeff Dyke, President of Sonic Automotive, the fourth-largest U.S. dealership group. In this segment, Jim and Jeff discuss downsizing, the state of the used...

How Your Dealership Can Use AI to Personalize the Consumer Experience – Lori Wittman, VinSolutions

- March 26, 2019
With a tremendous amount of information right at their fingertips, car buyers are doing more research than ever, and they expect dealers to keep up as well. But when customers...
unique

How to Create a Truly Unique Selling Experience at Your Dealership – Paul Potratz, Dealership Branding Expert

- March 26, 2019
Every dealer knows that in order to disrupt your competition and stand out in the market, you have to be unique. Here to tell us how your dealership can create...
newscast

Shawn Hays on Personal Branding, Increasing Closing Percentages, Setting Goals and Managing Salespeople

- March 25, 2019
On today’s show, we welcome back Your Car Guy Shawn Hays, co-founder of Sales Hustler and sales manager at Dan Cummins Chevrolet and Buick in St. Augustine, FL. VIDEO TRANSCRIPT:  Jim Fitzpatrick:...
tariffs

Cody Lusk & Chairman Howard Hakes of AIADA Talk Tariffs, Trends, and the Future of the Retail Auto Industry

- March 21, 2019
On today's special edition of CBT News, we're happy to have Cody Lusk, President and CEO of the AIADA and the newly installed 2019 chairman, Howard Hakes. Cody and Howard...


CBT News
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