TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%


Auto Retail

Remarketing

Force Marketing CEO John Fitzpatrick Discusses Sending a Solid Remarketing Message to Consumers Affected by COVID-19

- March 31, 2020
As part of our ongoing Coronavirus coverage, we’re pleased to welcome back John Fitzpatrick, President and CEO of Force Marketing. Last time we spoke to John, he discussed how new data is...
customer satisfaction

Customer Satisfaction Increases but Detriments Expected Due to COVID-19

- March 30, 2020
Earlier this month, J.D. Power released its 2020 Customer Service Index (CSI) Study, which found that customer satisfaction has risen for the fifth year in a row but warned that...
ReconVelocity

ReconVelocity Launches Program to Provide Relief to Their Customers, New and Old

- March 30, 2020
  As part of our ongoing Coronavirus coverage, we’re pleased to welcome back Hugh Hathcock and Kalah McCoy from ReconVelocity. In this segment, Hugh and Kalah break down how the new ReconVelocity Dealer...
Joe Verde Group

Sean Gardner’s Advice for Weathering Coronavirus Challenges – The Joe Verde Group

- March 30, 2020
As part of our ongoing Coronavirus coverage, we’re pleased to welcome back Sean Gardner trainer and instructor at the Joe Verde Group. In this segment, Sean and Jim discuss how...
Hansel Auto Group

How Hansel Auto Group is Meeting Customer Needs Despite Showroom Closures – David Long

- March 30, 2020
As part of our continuing Coronavirus coverage, we’re pleased to welcome back David Long, automotive retail veteran, and leader at Hansel Auto Group. In this segment, David and Jim discuss...

The Importance of Effectively Communicating with Your Customers During This Crisis – Cody Tomczyk, Force Marketing

- March 27, 2020
  As part of our continuing Coronavirus coverage, we’re pleased to welcome back Cody Tomczyk, Vice President at Force Marketing. In this segment, Cody and Jim discuss the importance of utilizing...
DealerPRO Training

DealerPRO Training Launches Online Forum to Remain Focused on Fixed-Ops Today

- March 27, 2020
In week #1 of DealerPRO Training's Fixed-ops Management and Leadership online forum, Dealer Development Manager Kristin Williams, along with dealers and fixed-ops professionals, tackled important leadership skills and management strategies...
Jeff Brown

How Dealers Can Better Support Their Customers During This Unusual Time – Jeff Brown, Force Marketing

- March 26, 2020
As part of our continuing Coronavirus coverage, we’re pleased to welcome back Jeff Brown, Chief Revenue Officer at Force Marketing. In this segment, Jeff and Jim tackle the importance of...
Fisher Phillips

Fisher Phillips Partner Steve Cupp Addresses Legal Questions Dealers Have Surrounding Coronavirus

- March 26, 2020
  As part of our continuing Coronavirus coverage, we’re pleased to welcome Steve Cupp, seasoned labor attorney and partner at Fisher Phillips. In this segment, Jim and Steve tackle the frequently...
Ryan Kerrigan

Ryan Kerrigan Discusses the Canceled Asbury Acquisition and More Ways COVID-19 Has Affected the Buy-Sell Market

- March 26, 2020
  As part of our ongoing Coronavirus coverage, we’re pleased to welcome back Ryan Kerrigan, buy-sell expert and Managing Director at Kerrigan Advisors. In this segment, Jim and Ryan discuss the...


CBT News
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