TSLA311.2102.36%
GM88.8600.46%
F14.680-0.18%
RIVN15.220-1.61%
CYD47.160-1.16%
HMC30.110-0.61%
TM188.990-2.46%
CVNA62.3600.92%
PAG217.310-3.3%
LAD385.420-19.61%
AN212.400-2.25%
GPI286.770-9.94%
ABG231.700-1.44%
SAH91.580-8.76%
TSLA311.2102.36%
GM88.8600.46%
F14.680-0.18%
RIVN15.220-1.61%
CYD47.160-1.16%
HMC30.110-0.61%
TM188.990-2.46%
CVNA62.3600.92%
PAG217.310-3.3%
LAD385.420-19.61%
AN212.400-2.25%
GPI286.770-9.94%
ABG231.700-1.44%
SAH91.580-8.76%
TSLA311.2102.36%
GM88.8600.46%
F14.680-0.18%
RIVN15.220-1.61%
CYD47.160-1.16%
HMC30.110-0.61%
TM188.990-2.46%
CVNA62.3600.92%
PAG217.310-3.3%
LAD385.420-19.61%
AN212.400-2.25%
GPI286.770-9.94%
ABG231.700-1.44%
SAH91.580-8.76%

CBT Now is a dynamic and fast-paced show that brings viewers the latest automotive news and expert insights on effective dealership management. This program covers a wide range of topics, including dealership operations, sales strategies, automotive marketing, technology advancements, and customer experience. With practical advice and actionable tips, CBT Now helps automotive retail professionals navigate the competitive market and optimize their strategies.CBT Now is a dynamic and fast-paced show that brings viewers the latest automotive news and expert insights on effective dealership management.


CBT Now

Why improving employee engagement is vital for long-term retention — Joseph Michelli

You and your managers might not realize how much employee engagement directly impacts the customer experience. Today on CBT Now, we're pleased to welcome back Joseph Michelli, CEO of The Michelli Experience and New York Times best-selling author, to discuss strategies for attracting and retaining top talent in a tight labor market. Michelli says that frequent, growth-focused feedback is key to keeping employees engaged, and it is essential to determine how an...

How to build outstanding customer experiences at your auto dealership

- October 13, 2022
Joining us once again on CBT Now is Jennifer Suzuki, President of eDealer Solutions, acclaimed sales trainer, and NADA Dealer Academy guest instructor, to tell us what teams need to...

Why Don Reed believes EVs could be a major revenue opportunity for fixed-ops

- October 11, 2022
According to GreenCars.com, electric vehicles (EVs) do not need servicing for more than two dozen mechanical components found in ICE vehicles. In light of this, McKinsey & Company estimates that...

Best practices salespeople must focus on as the auto industry evolves

- October 6, 2022
Salespeople at auto dealerships across the country are being urged to brush up on their skills, as 'easy' sales from the past few years may have left them rusty. Today...

VADA Pres. Don Hall on EV competition: ‘Let the franchise system prevail’

- October 5, 2022
Dealers in Virginia are finding ways to adapt to the current economic conditions and making the best of a bad situation. They are creative in their inventory approach, using their...

How business leaders can increase their commitment to diversity and inclusion

- October 4, 2022
Diversity and inclusion efforts were brought to the forefront during the height of the pandemic in 2020. Many leaders took notice but not as many were able to drive change....

What the latest Fed interest rate hike means for auto dealers — Ryan Kerrigan

- September 28, 2022
Today on CBT Now, we're joined by Ryan Kerrigan, Managing Director of Kerrigan Advisors, to update us on what the recent interest rate hike means for your car dealership and...

Why every auto dealership must create a powerful process for lead follow up — Matt Easton

- September 22, 2022
Much of the success in car sales stems from the ‘follow up’ with customers, but that process gets overlooked far too often. Today on CBT Now, we're pleased to welcome...

Is your dealership truly equipped to sell cars online? — David Lewis

- September 20, 2022
Today on CBT Now, we’re pleased to welcome back David Lewis, President and CEO of David Lewis and Associates and the host of the long-running CBT show, Straight Talk, to...

Special Edition: EVs take center stage at the Detroit Auto Show — Jessica Caldwell | Edmunds

- September 19, 2022
Electric vehicles have taken center stage at this year's Detroit Auto Show. President Joe Biden even gave a speech at the event. He highlighted manufacturers' transitions toward electric vehicles in the Motor...


CBT News
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