TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%
TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%
TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%

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F&I

F&I: Refining Your Best Practices, Menu Selling, and Current Trends – Becky Chernek, F&I Trainer

- June 19, 2019
Internal employee meetings are necessary for every business, and the dealership is no exception. And while there might be plenty of sessions for sales and service, when was the last...
newscast

How Sellers Auto Group Increased Sales With the Help of a Facilitator – Sam Slaughter | Four Conflict Scenarios You Will Encounter at Your Dealership | Dull F&I Meetings? Four Ways to Make Them a Can’t Miss Experience

- June 18, 2019
Today on CBTNews.com - Tuesday, June 18th, 2019: How Sellers Auto Group Increased Sales With the Help of a Facilitator - Sam Slaughter, Owner Every dealer is always looking for new and...
customers

Teaching Customers About Maintenance in the Information Age

- June 17, 2019
Owner’s clinics are nothing new in the car business. Dealerships have been trying to teach new buyers about their vehicles (and the dealership’s service offerings) for many years. Some dealers...
LivePerson Automotive

How Angela Krause Family Ford Improved Their Customer Experience and Enhanced Client Communications By Implementing These Technologies – Darin Wade, GM and Dealer Partner

- June 17, 2019
In this segment, CBT's Jim Fitzpatrick sits down with Darin Wade, dealer partner, and GM at Angela Krause Family Ford. The pair discuss consumer buying trends, connecting with customers online,...
car subscriptions

What’s New with Car Subscriptions? Expansions, Pilot Programs, and More

- June 14, 2019
We live in a world where subscriptions have become the norm. Whether we pay a monthly fee to access thousands of shows and movies, or to receive meal kits right...
cybersecurity

Do You Have a Cybersecurity Plan at Your Dealership?

- June 12, 2019
Much the same way you build walls and barriers to protect your physical inventory, you should also be concerned about protecting your network and digital information. While losing some wheels,...
employee

Employee Feedback: Four Metrics You Should Keep Track of to Promote Engagement and Profitability

- June 11, 2019
"Employees who believe that management is concerned about them as a whole person – not just an employee – are more productive, more satisfied, more fulfilled. Satisfied employees mean satisfied...
Kerrigan

May Sales Remain Steady And SAAR Exceeds Expectations in Monthly Kerrigan Report

- June 10, 2019
Welcome to the Kerrigan Advisors Market Update with Bridget Fitzpatrick and Ryan Kerrigan, managing director for Kerrigan Advisors. May's Kerrigan Report addresses the slight decline in sales and the lack...
sales

Does Your Team Sabotage Themselves? Two Behaviors to Avoid

- June 7, 2019
Self-sabotage doesn’t get talked about nearly enough in our business. In past interviews and posts, I have shared many of the “7 Self Sabotaging Behaviors to Avoid” but I wanted...
Mexico

Mexico Becomes the Latest Country to Come Under U.S. Tariff Threat

- June 7, 2019
This week, President Donald Trump has shifted his focus from looming tariffs on China to prospective tariffs on Mexico. Instead of tweeting or speaking about the possible 25% tariffs on...