Let’s talk customer experience for a moment. Your customers have access to many dealerships and brands when making their next buying decision. What are you actively doing to create a...
Looking Back:
How car dealers can best showcase their value on Twitter
Virtually everyone in the automotive industry has been talking about the chip and inventory shortage and its impact. But not...
The rise of the EV or electric vehicle has made an almost immediate impact on the automotive industry and on dealerships. They are sold with a different buyer in mind...
Looking Back:
The role technological innovation will continue to play in 2021 for car dealers – Bill Reidy, LotLinx
Today on CBT News, we’re pleased to welcome the new Chief Revenue Officer...
With challenges like COVID and lack of inventory, dealerships have had a tough year or two. And recently, the challenge of attracting and keeping employees is becoming an even more...
The current inventory shortage presents a problem for dealership service departments. Fewer new vehicle sales will translate to fewer service customers in the coming years. This means it is more...
Looking Back:
How the acceleration of digital retailing will affect the auto industry long-term – Pete MacInnis, eLEND Solutions
Today on CBT News, anchor Jim Fitzpatrick is joined by Pete MacInnis, Founder...
On the latest edition of Straight to the Point, host Frank J. Lopes asks the question, are you prepared for 'Golden Week?'
The holiday season is commonly referred to as the most...
On the latest edition of Straight to the Point, host Frank J. Lopes asks the question, are you prepared for ‘Golden Week?’
The holiday season is commonly referred to as the most wonderful time of...
Used-vehicle inventory levels are at the lowest point in almost nine years. Twenty years from now, economists will not have much difficulty explaining what happened. A confluence of factors, starting with...