Four strategies for creating lifetime customers at the dealership
Of new car buyers, it remains true that roughly 70% defect within the first three years of ownership. For used car buyers, it’s even more difficult to keep them as...
TSLA311.2102.36%
GM88.8600.46%
F14.680-0.18%
RIVN15.220-1.61%
CYD47.160-1.16%
HMC30.110-0.61%
TM188.990-2.46%
CVNA62.3600.92%
PAG217.310-3.3%
LAD385.420-19.61%
AN212.400-2.25%
GPI286.770-9.94%
ABG231.700-1.44%
SAH91.580-8.76%
TSLA311.2102.36%
GM88.8600.46%
F14.680-0.18%
RIVN15.220-1.61%
CYD47.160-1.16%
HMC30.110-0.61%
TM188.990-2.46%
CVNA62.3600.92%
PAG217.310-3.3%
LAD385.420-19.61%
AN212.400-2.25%
GPI286.770-9.94%
ABG231.700-1.44%
SAH91.580-8.76%
TSLA311.2102.36%
GM88.8600.46%
F14.680-0.18%
RIVN15.220-1.61%
CYD47.160-1.16%
HMC30.110-0.61%
TM188.990-2.46%
CVNA62.3600.92%
PAG217.310-3.3%
LAD385.420-19.61%
AN212.400-2.25%
GPI286.770-9.94%
ABG231.700-1.44%
SAH91.580-8.76%
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Time: your most precious, most perishable, and most profitable product
I was introduced to a new term recently, “aftersales.” After 40+ years in the automotive business I was unfamiliar with the word. Aftersales refers to anything sold to the customer...
Ally Financial CEO Jeffrey J. Brown steps down to become president of Hendrick Automotive Group
Ally Financial announced today that Jeffrey J. Brown will be stepping down early next year after serving as Chief Executive Officer and a member of Ally's Board of Directors since 2015....
From online to in-store: creating a seamless dealership customer experience
Rapid digitalization during the pandemic has made a lasting impact on the way customers shop for vehicles.
According to S&P Global Mobility's latest Vehicle Buyer Journey Study, 65% of U.S. vehicle...
UAW Mack Truck employees join the picket lines, used cars rise in September, Lucid reveals Air Pure Variant
Inside Automotive
The four phases of every good sales strategy — Sean Gardner | Joe Verde Group
Despite drastic transformations in the way vehicles are sold, a car buyer's business is still...
Lucid unveils the RWD Air Pure variant, offering 410 miles of range
ev Lucid unveiled a new Air Pure sedan with rear-wheel drive (RWD), starting at $77,400. The new trim completes the portfolio of Lucid’s flagship EV, which now offers several trims...
Members of UAW Mack Trucks union reject deal, join picket lines
About 3,900 United Auto Workers members employed by Mack Trucks went on strike this morning after most members rejected a tentative agreement struck by the union and firm last week.
According...
Used car prices rise in September, balance out in Q3
Used car prices held steady in the third quarter after dropping rapidly in the second, according to Cox Automotive's latest Manheim report.
Rising values in September helped buoy used car prices...
A closer look at the digital revolution happening in the F&I office – Dennis Gingrich | The Niello Company
The era of cumbersome approval procedures and conventional paperwork is over. The F&I office of today operates in a time of digitization, personalization, and efficiency. On today's episode of Inside...
Tips and tricks to make your used car dealership standout online
The pandemic years changed the landscape of many markets, especially the used car marketplace. According to an eLEND survey, “Almost 80% of auto dealers said that the pandemic accelerated their...
