TSLA375.530-6.08%
GM78.9500%
F13.855-0.14%
RIVN14.640-0.25%
CYD45.980-3.27%
HMC25.7600.18%
TM167.7600.53%
CVNA67.9253.095%
PAG183.4406.73%
LAD305.3008.22%
AN194.8502.69%
GPI317.510-0.74%
ABG206.3306.88%
SAH83.6202.195%
TSLA375.530-6.08%
GM78.9500%
F13.855-0.14%
RIVN14.640-0.25%
CYD45.980-3.27%
HMC25.7600.18%
TM167.7600.53%
CVNA67.9253.095%
PAG183.4406.73%
LAD305.3008.22%
AN194.8502.69%
GPI317.510-0.74%
ABG206.3306.88%
SAH83.6202.195%
TSLA375.530-6.08%
GM78.9500%
F13.855-0.14%
RIVN14.640-0.25%
CYD45.980-3.27%
HMC25.7600.18%
TM167.7600.53%
CVNA67.9253.095%
PAG183.4406.73%
LAD305.3008.22%
AN194.8502.69%
GPI317.510-0.74%
ABG206.3306.88%
SAH83.6202.195%

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clean data, Jennifer Sanford,

Jennifer Sanford on how dealers can maximize profitability with clean data and AI

- January 27, 2026
Dealerships have more technology at their fingertips than ever before. But more doesn't always mean better. On today’s episode of Driving Solutions, we’re diving into why clean data, secure technology,...
Jeremy Soileau boosts Bolton Auto Group’s customer satisfaction with transparency, mobile service, tech, and servant leadership.

How Jeremy Soileau drives loyalty through customer-first leadership

- November 18, 2025
A focus on transparency, training, and convenience is helping dealerships thrive in a market where customer expectations are rapidly shifting. On today's episode of Training Camp, Jeremy Soileau, managing partner...
John Fitzpatrick, president and CEO of Force Marketing, shares practical strategies dealers can use to finish Q4 strong.

Force Marketing’s John Fitzpatrick on data, retention, and Q4 strategies

- October 2, 2025
As we approach the final quarter of 2025, many dealers are wondering how they can finish the year strong. On the latest episode of Inside Automotive, John Fitzpatrick, president and...
According to Mark Vickery, Ai is not about replacing human interaction but enabling dealers to provide a more personalized customer experience

Cox Automotive’s Mark Vickery on how AI is personalizing the customer experience

- September 4, 2025
According to Mark Vickery, the Associate Vice President of Performance Management at Cox Automotive, artificial intelligence (AI) is reshaping the automotive industry experience. On today's episode of Driving Solutions, Vickery...
Colin Carasquillo shares how dealers can unlock first-party data using CDPs to personalize, automate and scale marketing efforts.

Activate your dealership’s hidden data goldmine with CDPs

- July 24, 2025
Most dealers are sitting on a massive but underutilized data goldmine. In today's episode of Marketing Matters, Colin Carasquillo, digital marketing director at Nielsen Automotive Group, discusses how to use...
The modern fixed operations leader isn't just managing technicians and advisors—they're managing informaton, in real-time.

Performance you can see: Data-driven fixed ops

- June 4, 2025
In today’s automotive retail environment, the difference between a profitable service department and one that’s just getting by often comes down to one thing: data visibility. The modern fixed operations...
Customer retention is a high-value differentiator for automotive dealerships. The economics are clear: retaining existing clients is cheaper.

Innovative strategies to enhance your dealership’s customer retention

- April 16, 2025
Customer retention is a high-value differentiator for automotive dealerships. The economics are clear — retaining existing clients is far more cost-effective than acquiring new ones. Customer loyalty is linked to...
auto tariff anxiety

How dealers can alleviate customer anxiety around auto tariffs – Lauren Fix | Car Coach Reports

- April 7, 2025
In today's episode of Inside Automotive, Lauren Fix, automotive expert and the founder of Car Coach Reports, joins Jim Fitzpatrick to discuss the current state of consumer sentiment as the...
Like many other sectors, the automotive industry faces the intersection of digital transformation and traditional customer service.

Balancing Tech and Touch: Maximizing Ease and Humanity in Automotive Customer Experiences

- March 27, 2025
Like many other sectors, the automotive industry faces the intersection of digital transformation and traditional human service. While technology offers unprecedented opportunities for efficiency and convenience, it risks creating distance...
April Simmons, Corporate Internet & Marketing Director at Horne Auto Group, joins to discuss the role CDP data has in modern operations.

Why outdated data is costing dealers more than they realize – April Simmons | Horne Auto Group

- March 6, 2025
As dealerships navigate the complexities of digital marketing and customer data, many are turning to Customer Data Platforms (CDPs) for a more streamlined approach. April Simmons, Corporate Internet and Marketing...