Reducing Your Data Security Risk
Joe Gumm interviews Jeff Barr, Director of Product Management of CDK.
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The key to closing deals underwater
The rise of negative equity challenges dealerships and customers alike. On today's episode of F&I Today, Paul Brown, Vice President of Ascent Dealer Services, explains how negative equity affects trade-in...
Closing the gap between F&I and service
Dealerships can increase customer satisfaction and drive long-term profits by improving communication between finance and insurance (F&I) and service departments, Paul Brown, Vice President of Ascent Dealer Services, said on...
Training builds skills – Development builds results
The industry still confuses training with development
Nearly every company that supports dealership F&I departments claims to offer training and development. In practice, those two terms are often used interchangeably, even...
Profit participation pressures reshape dealership warranty strategies
Dealerships across the country are reassessing lifetime limited warranty programs as rising repair costs and shifting profit participation dynamics begin to impact long-term performance. During today’s Training Camp episode, Rob...
