Leveraging Your CRM To Identify Buyers
By adding additional data, you can optimize your CRM to identify high-potential shoppers already in the database.
BY JOHN GIAMALVO
We live in the age of “big data,” and nowhere is this...
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
Discover strategies and insights for building stronger dealership teams, improving operations, and leading with impact. This category highlights best practices from top-performing managers and executives in the automotive space—covering everything from organizational culture and employee retention to succession planning and executive decision-making.
Management & Leadership
Employee Handbook, Department Policy Manuals Deserve A Dealership’s Real Effort And Attention
Don’t make the mistake of just copying from the Internet; follow these steps to craft an effective guide.
BY STEVE LEVINE
In one of my toughest cases defending a car dealership, my...
Create An Annual Training Calendar To Plan, Manage And Track Your Dealership’s Investment
Development of a calendar for 2016 should be starting within a few weeks.
BY TOM KUKLA
It’s Sept. 1, your first day on the job as HR director at the county’s largest...
Leadership Guru John Maxwell To Speak At Auto-Shopping Symposium Hosted By Zurich And CBT Automotive
ATLANTA, GA (PRWEB) SEPTEMBER 17, 2015
John C. Maxwell, one of the world’s leading experts on business leadership, will address an audience of franchised auto dealership executives on “The Future of...
Mercedes-Benz introduces the Nick Saban Signature Series Sprinter
What do you get when you put a college football coaching great with a luxury car company? Well, you get the Nick Saban Signature Series Mercedes-Benz Sprinter, a nine-passenger luxury van...
Is Your CRM A Bad Fit Dealership Business Model?
Warning signs that you should look for a different CRM.
BY ZACH KLEMPF
Today’s car buying marketplace demands nothing less than a connected, personalized customer experience. Consumers want dealerships to know who...
Fiat-Chrysler’s unique plan for investing in their employees
Attracting and keeping quality employees: the goal of all businesses, including dealerships. Well, part of that for Fiat-Chrysler means free college for dealership employees at the 356 Chrysler, Dodge, Jeep,...
How far does your dealership go to make customers happy?
How far does your dealership go when it comes to making people happy? Shaun Del Grande, owner of the 15-brand, 14-store Del Grande Dealer Group in San Francisco, says happiness...
Smart Service Advisor Hires Are Absolutely Critical To A Dealership’s Profitability
Follow other dealers’ proven steps to recruiting and interviewing promising advisors, and don’t insist they’ve done this job before. BY DON REED
This time of year is perfect to reflect on...
Consider Hybrid Salespeople/F&I Representatives For Your Dealership
Improve automotive customer experience and pull in more millennial buyers, improve customer experience and increase product sales. BY TONY DUPAQUIER
I am seeing more dealers put heavier emphasis on improving the automotive...
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