How Empathic Should You Be with Your Customers?
Being replaced by a machine...Something no one likes to see happen, especially if the reason is because robots are performing more efficiently. That’s obviously never a good thing when it...
TSLA403.8204.01%
GM89.9402.54%
F12.6000.35%
RIVN13.1901.03%
CYD22.030-0.42%
HMC34.2900.33%
TM195.8300.12%
CVNA72.0003.71%
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AN185.9006.26%
GPI269.7908.99%
ABG206.6708.64%
SAH63.6100.38%
TSLA403.8204.01%
GM89.9402.54%
F12.6000.35%
RIVN13.1901.03%
CYD22.030-0.42%
HMC34.2900.33%
TM195.8300.12%
CVNA72.0003.71%
PAG213.2501.13%
LAD309.6609.94%
AN185.9006.26%
GPI269.7908.99%
ABG206.6708.64%
SAH63.6100.38%
TSLA403.8204.01%
GM89.9402.54%
F12.6000.35%
RIVN13.1901.03%
CYD22.030-0.42%
HMC34.2900.33%
TM195.8300.12%
CVNA72.0003.71%
PAG213.2501.13%
LAD309.6609.94%
AN185.9006.26%
GPI269.7908.99%
ABG206.6708.64%
SAH63.6100.38%
Featured
The State Of Retail Now – Daymond John’s Take
In today’s retail space, customers are more demanding with their needs and wants. That would include the auto retail space. Daymond John (founder of the clothing brand, FUBU and of Shark...
Why Subprime Loans Are Dropping
About 18 months ago, there was a surge of loans being written with customers with the lowest credit score. According to CNBC, subprime loans have dropped. Experian's Melinda Zabritski says...
Are you winning the loyalty battle?
It's a competitive market out there... One that we haven't seen in a long time. That means the loyalty aspect of the car buying process is critical, especially when your...
How Technology is Changing the Auto Industry
CBT's Joe Gumm sits down with Michael Buhr, CEO of Filld, to discuss how technology is changing the automotive industry.
5 Things that Make a Service Department Successful
In this interview, CBT's Joe Gumm talks to Sally Whitesell, Founder and CEO of SW Service Solutions, about how your service department can be more successful.
Are trucks and SUVs still as popular as they once were?
According to a U.S. news and world report, May is the second best time consumers should buy a vehicle. Obviously, May has come and gone, but that doesn't mean that the...
Matus: Auto Industry is not the Best Gauge for U.S. Economy
When the economy is good, everyone is happy. When the economy looks bad, certain industries are called out as a gauge to how the economy will end up looking in...
Caldwell: The Silver Lining to the Rest of the Year
At this point in the year, it should be no surprise to your dealership what is working and what needs to be changed, tightened up, or even fixed. While demand...
Shifting Retail Online – Max Steckler, Automotive CX Summit Speaker
In our Automotive CX Summit series, Joe sits down with Max Steckler, CPO of CDK Global and a speaker at the Summit to discuss online retailing and how CDK is...
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