TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%

Daily Newscast

newscast

Shep Hyken: Creating a More Convenient Customer Experience | Steve Stauning: Treat Every Up as a Qualified Buyer | Shay Foley: New Challenges For Today’s F&I Manager

- October 12, 2018
CBT News Week In Review for Friday, October 12th, 2018: New Challenges For Today's F&I Manager and How to Win Against Them - Shay Foley On today's edition of CBT News, Jim Fitzpatrick...
Daily Newscast Headlines
newscast

Disrupt the Competition by Creating a More Convenient Customer Experience – Shep Hyken | Great Customer Experience Means Consistent Customer Service | Selling Beyond the F&I Menu

- October 11, 2018
Today on CBTNews.com - Thursday, October 11th, 2018: Disrupt the Competition by Creating a More Convenient Customer Experience - Shep Hyken, NYT Best-Selling Author As we all know, providing an excellent customer...
Daily Newscast
millennial technicians

Millennial Technicians

- October 10, 2018
On this week's episode of the Weekly Tune-Up, Becky Nixon talks about the struggle of finding properly trained technicians for your service drive and how to find good millennial technicians.
Daily Newscast
newscast

Assumptive Selling: Treat Every Up as a Qualified Buyer | How to Avoid These Five Marketing Pitfalls at Your Dealership | Use These 6 Tips to Treat Every Caller Like Royalty

- October 10, 2018
Today on CBTNews.com - Wednesday, October 10th, 2018: Assumptive Selling: Treat Every Up as a Qualified Buyer - Steve Stauning Every dealer wants to see their sales improve without having to spend...
Daily Newscast
newscast

Auto Sales Down Slightly; September’s Winners and Losers | How to Keep Your Digital Vendors in Check | Deloitte Insights: Digital Technology Can Improve Dealership Experiences

- October 9, 2018
Today on CBTNews.com - Tuesday, October 9th, 2018: Auto Sales Down Slightly; September's Winners and Losers - Jeremy Acevedo, Edmunds On today's edition of CBT News, Jim Fitzpatrick chats with Jeremy Acevedo,...
Daily Newscast
newscast

New Challenges For Today’s F&I Manager and How to Win Against Them | Studies Show Tariffs Will Lead to Steep Price Increases | How to Create a Competitive Internet Manager/Director Pay Plan

- October 8, 2018
Today on CBTNews.com - Monday, October 8th, 2018: New Challenges For Today's F&I Manager and How to Win Against Them - Shay Foley On today's edition of CBT News, Jim Fitzpatrick talks with...
Daily Newscast
newscast

Week In Review: Cultivating a Positive Company Culture | 6 Things to Prepare Your Dealership for a Strong Year in 2019 | Creating a Culture of Infinite Learning to Drive Success

- October 5, 2018
CBT News Week In Review for October 5th, 2018: 6 Things to Prepare Your Dealership for a Strong Year in 2019 - Mark Tewart Joining Jim Fitzpatrick on today's CBT News segment...
Daily Newscast
newscast

Create a Culture of Infinite Learning to Drive Dealership Success | 5 Reasons Why You Should Focus on Branding Your Dealership | The Pros and Cons of Using Performance Management in Your Dealership

- October 4, 2018
Today on CBTNews.com - Thursday, October 4th, 2018: Create a Culture of Infinite Learning to Drive Dealership Success - Jarryd Carver Overseeing multiple dealerships with hundreds of employees is certainly not an...
Daily Newscast
newscast

Why It’s Important to Cultivate a Positive Company Culture | Are You Using CRM to Its Highest Potential? | Your New Hires In Sales…

- October 3, 2018
Today on CBTNews.com - Wednesday, October 3rd, 2018: Why It's Important to Cultivate a Positive Company Culture - Paul Potratz Great company cultures don’t appear out of thin air. They happen because...
Daily Newscast
pre-qualifying

Greeting Customers Before Pre-Qualifying

- October 2, 2018
Many service advisors have the tendency to pre-qualify customers before they've even made their official greeting. On this week's episode of the Weekly Tune-Up, Becky shares her thoughts on why...
Daily Newscast

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CBT News
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