Today on CBTNews – Wednesday, November 6th, 2019:
Maryland Lexus Dealer Takes Whole New Approach to Employee Retention & Customer Experience
On today’s show, we’re pleased to welcome back James Boening, General Manager at Ourisman Lexus Rockville in Washington, D.C. Watch Now
Six Ways to Create More Productive Dealership Staff Meetings
Have you ever received a notification for a staff meeting and dreaded the event? You knew the meeting would take you away from other projects, and would likely be unproductive. Now, you are in charge of helping to set up these meetings and are finding it hard to meet your objectives and engage your staff. Well, you aren’t alone. Many feel that meetings are not worth the hassle. Individuals are said to be attending roughly 62 meetings a month, and workers are approximately spending 31 hours a month on unproductive meetings. Read More
Tech Trends that Signal the Future of Automotive Retail
It was just 134 years ago in Mannheim that Karl Benz built the first automobile. Designs and manufacturing slowly morphed over the following century or so. Then, within the past two decades or so, tech advances are being developed at light speed. Today’s normal internal combustion engines have much tighter tolerances and are extremely efficient compared with early designs. Electronics and convenience features are beyond the scope of what early designers ever visualized. And the technology continues to expand at mind-numbing rates. Read More
