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Cox Automotive CEO Sandy Schwartz Talks About ‘The Way Forward’ in Retail Auto and May’s Spike in Car Sales

Today on for Thursday, June 12th, 2020:

Cox Automotive CEO Sandy Schwartz Talks About a Way Forward in Retail Auto and May’s Spike in Car Sales
On today’s show, we’re pleased to welcome back Sandy Schwartz, CEO of Cox Automotive. In this segment, Sandy talks to CBT’s Jim Fitzpatrick about how the auto industry is approaching recovery efforts, the unexpected spike of auto sales in May, and much more.

Sandy SchwartzCoalition of Caring Dealers Providing Support During Pandemic Recovery
One of the unfortunate effects of an economic shutdown has been an abundance of food supplies that aren’t being used by restaurants and grocers. Hundreds of tons of near-expiry food would be going to waste if it weren’t for Diana Lee’s brainchild, the Do-Good Auto Coalition. Read More

Sandy SchwartzHow to Improve Close Rates on Service Quotes
Increasing revenue and improving profitability in your service drive does not necessarily mean more traffic. Efforts to drive more traffic into your drive can be expensive. Furthermore, money spent to attract more customers is wasted if you can’t close the sale once they arrive. Before driving more traffic into your service drive, why not take a look at your quote-to-close ratio? How much work do your service advisors quote out that never gets performed? Improve this metric, and increased profits will be almost instantaneous. Read More

Did you enjoy this interview? Please share your thoughts, comments, or questions regarding this topic with host Jim Fitzpatrick at

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