Today on CBTNews.com – Thursday, July 11th, 2019:
Build Brand Loyalty By Utilizing This Training Strategy – Paige Donnelly, Emerald Infotainment Specialists
Paige Donnelly, Founder of Emerald Infotainment Specialists, joins CBT News to discuss how salespeople can help their customers to better understand vehicle infotainment systems and how her company works to achieve this. Paige has a background in automotive dealerships, however, she says her sales background comes from the time she spent as a sale associate at Verizon Wireless. Watch Now
How Dealerships Can Help Reduce F&I Burnout
There are few jobs within a dealership that have more inherent stress and burnout than the F&I manager. Back in the ‘stone age’, the position was all about pushing as much product as possible, holding the most rate you could get away with, and dealing with a lot less paperwork than is required today all the while working 10-12 hours days. The stress was there but it was somehow much easier to work through. Read More
Fifty-Nine Percent of Employees are Stressed, Here’s How to Beat It at Your Dealership
A 2017 StressPulseSM Survey, released by ComPsych, found that 59 percent of their employee respondents reported dealing with high levels of stress. Unfortunately, workplace stress is on the rise, and it is impacting the productivity and overall health status of today’s employees. On the physical side, stress can lead to health complications such as heart disease, stroke, and other chronic illnesses. Business wise, your dealership stands to lose out on work productivity, which can result in less effective operations and lost revenue. Read More
