TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%


Auto News

Apple Honda

Apple Honda’s Eric Nichols Discusses the Changes His Dealership Has Made to Sustain Operations

- April 8, 2020
As part of our ongoing coverage of the Coronavirus, we’re pleased to welcome back Eric Mercado, President of WeDrive Automotive along with Eric Nichols, Internet Sales Director and BDC Manager...
Shep Hyken

What Dealers Can Do Right Now to Support and Retain Their Customer Base – Shep Hyken, NYT Best-Selling Author

- April 8, 2020
As part of our continuing coverage of the Coronavirus, we’re pleased to welcome back Shep Hyken, customer experience expert and New York Times best-selling author of The Cult of the...
KPA

KPA Launches COVID-19 Resource Center for New Car Dealers

- April 8, 2020
As part of our continuing coverage of the Coronavirus, we’re pleased to welcome Zach Pucillo, Mid-Atlantic District Team Supervisor at KPA. In this segment, Zach and Jim discuss KPA’s free COVID-19...
home

Do You Have the Infrastructure to Allow Your Agents to Work from Home?

- April 7, 2020
Live engagement has become a vital tool for assisting online car buyers throughout their purchasing process by taking the dealership to the customer. At the moment, 87 percent of shoppers...
Pete MacInnis

On CBT News for April 7, 2020: Do Dealers Have the Right Tools For Digital Retailing? – Pete MacInnis, eLEND Solutions

- April 7, 2020
Today on CBTNews.com - Tuesday, April 7th, 2020: Do Dealers Have the Right Tools For Digital Retailing? - Pete MacInnis, eLEND Solutions On today's show, we continue our ongoing Coronavirus Coverage. Jim...
used car

Used Car Sales Could Win Out If Customer Fears are Quelled

- April 7, 2020
J.D. Power forecasted that dealers would face higher prices for used car inventory after a strong start to pre-owned sales in 2019. Used vehicles are notoriously profitable with higher sales...
Paul Potratz

The Importance of Compassionate Marketing Messaging During COVID-19 – Paul Potratz, PPADV

- April 7, 2020
As part of our ongoing coverage of the Coronavirus, we’re pleased to welcome back Paul Potratz, Owner of Potratz Partners Advertising. In this segment, Jim and Paul discuss the changes...
Boniface Hiers Kia

How Boniface Hiers Kia is Changing its Business Strategy to Protect Staff and Serve Customers Safely – Justin Jarek, GM

- April 7, 2020
As part of our ongoing coverage of the Coronavirus, we’re pleased to welcome Justin Jarek, General Manager of Boniface Hiers Kia in Melbourne, Florida. In this segment, Jim and Justin...
Brian Benstock

Paragon Honda’s Brian Benstock on Preparing for the Future of Auto Retail Transactions Post-Coronavirus

- April 7, 2020
As part of our ongoing coverage of the Coronavirus, we’re pleased to welcome back Brian Benstock, Partner GM and VP at Paragon Honda and Acura. In this segment, Jim and Brian...
customers

Six Ways You Can Help Your Customers Navigate After-Sales Services During COVID-19

- April 6, 2020
The situation regarding COVID-19 is constantly changing, and it is altering the landscape of each facet of our lives. Dealerships are in a unique position as the act of shopping...


CBT News
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