TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%


Auto News

Potamkin Hyundai

Georgia Dealer Kevin Kolb Discusses Making the Right Moves Before, During, and After COVID-19

- June 1, 2020
On today’s show, we’re pleased to welcome Kevin Kolb, President and General Manager of Potamkin Hyundai Stone Mountain in Lilburn, Georgia. In this segment, Jim and Kevin discuss what trends...
road to the sale

Road to the Sale: Selling in the Age of COVID

- June 1, 2020
Why Talk about the Road to the Sale? We (three) have been in the auto business long enough to cultivate a lot of gray hairs (David began as a kid at...
Paul Daly

Why Dealers Should Utilize This Time to Re-set and Re-focus Their Strategies – Paul Daly, Automotive State of the Union

- June 1, 2020
On today's show, we’re pleased to welcome back Paul Daly, Founder and CEO of Congruent Story, and host of the popular “Clarity Compressed” podcast. In this segment, Paul and Jim...
Dave Anderson

Dave Anderson Discusses the Importance of Creating a High Performing Dealership Culture as We Move on From COVID-19

- June 1, 2020
In today’s segment, we’re pleased to welcome back Dave Anderson, motivational speaker, leadership strategist, and President of LearnToLead. Last time Dave was on our show, he and Jim talked about evaluating your goals for...

The Long-Term Benefits of Business Innovation During COVID-19 – Erik Wahl, Graffiti Artist, Author & Speaker

- May 29, 2020
On today's show, we’re pleased to welcome Erik Wahl, world-famous graffiti artist, acclaimed corporate speaker, and best-selling author of Unthink: Rediscover Your Creative Genius. Did you enjoy this segment? Please share...
video testimonials

Benefits of Video Testimonials

- May 29, 2020
Customer reviews make a big difference in how customers hear and think about your business. Even before COVID-19, video testimonials were gaining attention as a feedback medium for the many...
technology

Successfully Implementing Technology in the Service Department

- May 29, 2020
During This challenging time in our industry I have noticed something strangely wonderful happening in the midst of this implosion. Of course, this is over-generalizing the issue, but when it...

Auto Columnist Mark Phelan Discusses COVID-19 Recovery for Michigan Dealers and OEMs

- May 29, 2020
On today's show, we’re pleased to welcome back Mark Phelan, auto critic and columnist for the Detroit Free Press, the largest daily newspaper in Detroit, Michigan. Did you enjoy this segment?...
marketing update

Weekly Marketing Update with John Fitzpatrick – [5.29.20]

- May 29, 2020
In today's segment, we’re pleased to welcome back John Fitzpatrick, President and CEO of Force Marketing, who provides CBT with a weekly marketing update. To find out more, visit Force...
response rates

Tips to Improve Survey Response Rates When It Matters Most

- May 28, 2020
Dealership traffic volumes continue to be suppressed. For shoppers reaching out to dealerships online and in person, buying intent seems to be much higher than pre-COVID. Although the average customer...


CBT News
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.