Jaelyn Campbell is a staff writer/reporter for CBT News. She is known to cover the latest developments impacting automotive retailers, manufacturers, and industry professionals. Based in Atlanta, Georgia, Jaelyn brings a journalistic focus to key trends shaping the retail automotive landscape, including dealership operations, evolving consumer behavior, EV adoption, and executive leadership strategies.
We’re on-site at the 2026 J.D. Power Auto Summit. Joining us today is Anu Roberts, Senior Director of Product Marketing for CDK Global, to explain how dealers can unify customer data, apply...
Welcome to this special on-location coverage of the 2026 J.D. Power Auto Summit. CBT News speaks with Tyson Jominy, senior vice president of OEM customer success at J.D. Power, to...
On the Dash:
Looser federal standards could prompt automakers to adjust production and incentives, affecting the number of EVs and hybrids allocated to dealers.
Policy changes may influence vehicle mix...
On the Dash:
Nissan’s upcoming Rogue plug-in hybrid and refreshed lineup highlight how critical strong product cadence will be for driving showroom traffic in 2026.
Tariff-related costs are materially impacting...
On the Dash:
Stricter domestic sourcing requirements may slow installation timelines in some markets, potentially affecting EV adoption rates that dealers rely on for long-term electrification strategies.
Dealers working with...
When it comes to F&I, the factory warranty presentation often gets rushed or skipped entirely. However, on today’s episode of F&I Today, Paul Brown, VP of Ascent Dealer Services, explains...
On the Dash:
Shawn Fain is prioritizing organizing at foreign automakers in the South, aiming to add 25,000 members as a cornerstone of the union’s long-term strategy.
Fain’s push for...
CBT News recognizes Kody Lowe as a recipient of its 2025 40 Under 40 award, honoring his leadership and impact within retail automotive. Lowe is the general manager of Mike...
On the Dash:
Carvana continues shifting from pure-play digital retail to traditional franchise ownership
Publicly traded buyers are leveraging strong earnings to accelerate consolidation
Stellantis franchises remain attractive acquisition targets...
On the Dash:
Dealers must engage actively with NADA to navigate evolving industry challenges and regulatory changes.
Balancing short-term policy issues with long-term strategic planning is critical for sustaining dealership...