TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%


About: Jaelyn Campbell

Jaelyn Campbell

Jaelyn Campbell is a staff writer/reporter for CBT News. She is known to cover the latest developments impacting automotive retailers, manufacturers, and industry professionals. Based in Atlanta, Georgia, Jaelyn brings a journalistic focus to key trends shaping the retail automotive landscape, including dealership operations, evolving consumer behavior, EV adoption, and executive leadership strategies.

Ford recalls 108,762 Escape and 12,000 Lincoln MKT vehicles over liftgate and door trim issues; repairs will be completed free at dealers.

Ford recalls over 100,000 Escape SUVs for liftgate hinge safety issue

- December 5, 2025
On the Dash: Ford is recalling 108,762 Escape models over a liftgate hinge cover that may detach. A separate recall affects nearly 12,000 Lincoln MKT vehicles due to faulty B-Pillar...
Recalls & Safety Updates Articles
700Credit suffered a cyberattack affecting 5.6M customers and 18,000 dealerships, exposing sensitive data and prompting safeguards.

700Credit reports cyberattacks affecting 18,000 dealerships

- December 4, 2025
On the Dash: 700Credit’s October 2025 breach affected 5.6 million customers and 18,000 dealerships, exposing sensitive personal and financial data. Dealers must quickly verify customer impact, meet notification obligations, and...
Articles Headlines
Scott Deming shares strategies for how dealers can build lasting customer loyalty by prioritizing employee engagement.

Scott Deming on how dealers can build lasting customer loyalty by focusing on employee, culture

- December 4, 2025
Too many companies focus only on transactions and miss the bigger opportunity: building lasting loyalty. Joining us on the latest episode of CBT Now to share his recommendations and expertise...
CBT Now Featured
Volvo’s global sales fell 10% in November, with electrified vehicles accounting for 50% of total sales despite subdued U.S. demand.

Volvo global sales drop 10% in November amid structural changes

- December 3, 2025
On the Dash: Volvo’s global sales fell 10% in November, continuing an 8% year-to-date decline. Electrified vehicles, including fully electric and plug-in hybrids, now account for half of Volvo’s total...
Global Industry News Articles
Tom Druzynski joins us to share how his group is using video multi-point inspections (MPIs) to boost the customer experience.

How video MPIs are building trust between dealerships and customers – Tom Druzynski | West Herr Automotive Group

- December 3, 2025
Customers often find it hard to trust the service advice given by dealership staff, especially if they can't see the issues themselves; as a result, they frequently decline recommended services....
Service Drive Tips & Training
"Quiet quitting” is a growing trend that reduces productivity, lowers morale, and can cost companies thousands of dollars in lost revenue.

Dave Anderson warns dealers must confront ‘quiet quitting’ to protect profits

- December 3, 2025
Employees who show up but mentally check out can silently sabotage a business. Known as “quiet quitting,” this growing trend reduces productivity, lowers morale, and can cost companies thousands of...
Tips & Training Lessons in Leadership
Commerce Secretary Howard Lutnick confirmed Monday that the U.S. will reduce tariffs on South Korean imports, including automobiles, to 15%.

Commerce secretary confirms lower U.S. tariffs on South Korean imports

- December 2, 2025
On the Dash: The U.S. will lower tariffs on South Korean autos and other imports to 15%, retroactive to November 1. South Korea has pledged $350 billion in strategic investments...
Articles Headlines
GEO, April Simmons

Dealers face new challenges as AI-powered GEO tools change automotive search – April Simmons | Horne Auto Group

- December 2, 2025
While artificial intelligence is reshaping how car buyers research vehicles, making it essential for dealerships to adapt quickly, GEO (Generative Engine Optimization) is an emerging technology that delivers highly personalized,...
Inside Automotive Sales & Marketing
Kia EV discounts

Kia promotes $10K discount on all EV models

- December 1, 2025
On the Dash: Kia is offering $10,000 off all EV models, translating to discounts of up to 24% on the Niro EV, following the expiration of the federal tax credit. ...
Articles Headlines
Toyota vehicle sales

Toyota posts October sales gains as U.S. demand offsets declines in China, Japan

- December 1, 2025
On the Dash: Toyota posted a 3% global sales increase to 1 million units in October, driven by strong U.S. demand despite declines in China and Japan. The company raised...
Articles Headlines

Latest Articles
Latest Articles 04/03/26

White House revises metals tariffs, Stellantis eyes Canada EVs with Leapmotor, NHTSA considers ban on faulty Chinese airbags

Ed Morse Automotive Group acquires Porsche Des Moines in Iowa
Latest Articles 04/03/26

Ed Morse Automotive Group acquires Porsche Des Moines in Iowa

GM to invest more than $150 million in Saginaw Metal Casting Plant
Latest Articles 04/03/26

GM to invest more than $150 million in Saginaw Metal Casting Plant

White House revises metals tariffs, shifts calculation method
Latest Articles 04/03/26

White House revises metals tariffs, shifts calculation method

Stellantis explores EV production in Canada with China’s Leapmotor
Latest Articles 04/03/26

Stellantis explores EV production in Canada with China’s Leapmotor

NHTSA weighs U.S. ban on defective Chinese airbag components
Latest Articles 04/03/26

NHTSA weighs U.S. ban on defective Chinese airbag components

Toyota bets on EV rebound with seven-model U.S. lineup
Latest Articles 04/03/26

Toyota bets on EV rebound with seven-model U.S. lineup

Affordability takes center stage at the 2026 NY Auto Show
Latest Articles 04/03/26

Affordability takes center stage at the 2026 NY Auto Show

Legal battles reshape car sales
Latest Articles 04/03/26

Legal battles reshape car sales

California’s War on Classic Cars Just Hit a Wall—Thanks to Jay Leno
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California’s war on classic cars just hit a wall– Thanks to Jay Leno


CBT News
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