Creating Customer Rapport
You don’t have to be BFFs, but They Must Like You
All of us who truly want to serve our customers are looking for ways to create rapport with them that...
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
About: David Lewis
Creating a relationship after the sale
Are you failing to create a relationship with the customers you sell to? David explains how you can start improving in that area.
Dealing With Common Sales Obstacles
At this point, customers know how we do business. They are willing to walk away if they feel pressured. Today's ultra-informed buyers come into the dealership with their own agenda,...
The Objection Conversion
Properly handling objection is something a salesperson must know to be the best they can be. During the negotiation process customers will often try to slow things down or put...
Tips for: “What do you think my trade is worth?”
On this week’s edition of Straight Talk, David Lewis discusses how you should respond to the question “what do you think my trade is worth?” and how to avoid making...
David Lewis: Use these seven words when closing a deal
"You have to ask your customer to buy your car." David Lewis tells you how to accomplish this in 7 words on Today's Tip of the Day.
David Lewis: Some customers don’t like it when salespeople do this in front of them.
David Lewis: Some customers don't like it when salespeople do this in front of them.
Can old dogs still create gross with new processes?
David Lewis: President of David Lewis and Associates, the host of Straight Talk on CBT News and a CBT Conference and Expo session speaker
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