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Chana Perton

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Chana is an freelance journalist for Atlanta Small Business Network
Mark Wahlberg

Transformers Actor Mark Wahlberg Now A Chevy Dealer

With their substantial disposable income, it's not surprising that celebrities sometimes indulge in some pretty high-end, out-there purchases. In 2003 Mike Tyson bought a...
complainer

Why Complainers Will Ultimately Sink Your Ship

You’ve likely heard the expression that one bad apple can spoil the whole barrel. In the case of workplace complaints, this axiom holds especially...
Time

Making the Most of Your Time

Right next to your employees, your most valuable resource as a manager is time. However many squander this asset. This usually happens when management...
boss

What to do if Your Boss is a “Bad Leader”

Not every boss will be your favorite, but that doesn’t make them terrible leaders. However, every so often you may find yourself working under...
prepared

Are You Prepared for the Unexpected?

Right now, the economy is smiling on the auto industry. Numbers are up from last year and future tax policies seem to favor car...
customer rapport

How to Instantly Build Customer Rapport

You only get one shot at making a first impression, and when it comes to sales that impression should be one of trustworthiness. Unfortunately,...
customers

What to Do When Customers Make a Scene

It’s impossible to predict customers' behavior. While we’d like to assume the people who enter our dealerships are on their best behavior and will...
automotive market

Is the Strong Economy Masking Automotive Market Challenges?

Recently Edmunds released a report looking at car buying trends for 2018 and forecasting projected sales. They looked comprehensively into patterns across several years and...
New-Vehicle Sales

Cox Automotive Reports an Increase In New-Vehicle Sales

With June just about done, many are releasing their mid-year reports, giving a sort of “State of the Union” for automotive sales. Earlier this...
sales

Are You A Bad Salesperson?

It’s usually easy to tell who’s a great salesperson in a dealership. They’re the one with the employee of the month awards, track records...
Dr. Randy Rossvideo

Are You Tired of Losing Your Top Performers? Retain Staff and Lower Turnover Costs...

Having a positive company culture is easy to talk about, but difficult to create and maintain. It’s easy to get caught up in the...
detail bay

How to Turn your Detail Bay into an Alternative Revenue Stream

Dealerships pay a lot of attention to sales, service and parts, but where does the detail department fit in? Does it belong to sales?...
tariff

Escalating Tariff Threats Still Loom Over U.S.-China Trade Deal

Last week, President Donald Trump fulfilled his promise of raising tariffs on China from 10% to 25% on about $200 billion of Chinese goods....
auto

How Innovation is Expanding Entrepreneurial Opportunities in the Retail Auto Industry

It’s an exciting time to be on the road. Not since the days when humans transitioned from equine transit to machine has there been...
promote

Promote Within or Hire from the Outside: Pros and Cons

Hiring new employees and promoting others within an organization is important no matter what level they are at, but extra consideration should be given...

Having the Willingness to Win

The retail auto industry can often times feel like a race. Sometimes we're racing against coworkers or the competition, while other times we're racing...

The Power of the First Impression

On this week's episode of the Weekly Tune-Up, Almog Veig of David Lewis and Associates talks about the meet and greet in the service...

April’s Kerrigan Report Reveals Auto Retailers Continue to Grow Despite Flat...

Welcome to the Kerrigan Advisors Market Update with Bridget Fitzpatrick and Erin Kerrigan, managing director for Kerrigan Advisors. April's Kerrigan Report tackles higher valuations...

Make This Saturday a Day of Success

Being confident in yourself can make all the difference when it comes to selling a car. Turn today into a powerful day of success...