As retail vehicle sales begin to slide, it is more important than ever to get lean headed into the slower-selling fall season. Coming off a few record years, trimming down...
Selling cars has got to be one of the most rewarding jobs on the planet. There’s nothing like the smile on a customer’s face when they drive off in their...
As 2019 winds to a close, it is important to recognize trends that are occurring in the world of Fixed-Ops. 2019 has brought many changes and evolutions in the automotive...
Recalls are never good news for customers. At best, it means the added inconvenience of scheduling an appointment, waiting for the repair, and/or leaving their vehicle with the dealership. At...
20 years ago, buyers would visit several dealerships and go on dozens of test drives to find the right car. A prime location and a big sign with decent inventory...
There’s a lot of hype in the market about the impending death of brick-and-mortar dealerships. Tesla is banking on this supposed doomsday already by closing several of its retail locations...
The trade war between US and China just got worse on Friday. Beijing has now imposed tariffs on $75 billion in American goods in retaliation for Trump’s escalating tariffs on...
When you think of a board of directors, you probably think of a big corporation with shareholders and responsibilities for reporting to the SEC. While you are correct that most...
Dealerships pay a lot of attention to sales, service and parts, but where does the detail department fit in? Does it belong to sales? Does it belong to service? This...