TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%


Articles

By translating customer feedback into actionable knowledge, dealerships can upgrade customer satisfaction and gain a competitive edge.

How to make customer feedback part of your dealership’s growth strategy

- December 21, 2023
In today’s highly competitive market, dealerships are continuously searching for new and creative ways to gain a competitive advantage. One often underestimated resource that can provide invaluable insights is customer...
The 2023 Kerrigan Dealer Survey has been released, and it appears that most auto dealers are remaining optimistic about the M&A market.

New survey: dealers mostly positive about valuations, profitability in 2024

- December 21, 2023
The 2023 Kerrigan Dealer Survey has been released, and it appears that most auto dealers are remaining positive about the buy/sell and M&A market for the coming year while others...
Tesla

Tesla allegedly ignored evidence of vehicle defects, blamed drivers for “chronic failures”

- December 20, 2023
Tesla has allegedly attributed part failures to poor driving habits, charged customers for repairs stemming from potential defects, and skirted regulatory intervention despite knowing the components were flawed, according to...
Robert Potamkin leaves behind his wife of 43 years, Lexie, alongside his brother, Alan Potamkin, five children, and two grandchildren.

Robert Potamkin, dealer legend and philanthropist, passes away

- December 20, 2023
Robert Potamkin, retail automotive legend and co-chair of the Potamkin Automotive Group, passed away on November 30 at the age of 77. He leaves behind his wife of 43 years, Lexie,...
Through an ongoing voluntary buyout program, General Motors has nearly halved the size of its Buick dealership network in the United States.

Almost half of U.S. Buick dealers choose buyout program in light of EV push

- December 20, 2023
Through an ongoing voluntary buyout program, General Motors has nearly halved the size of its Buick dealership network in the United States. According to Duncan Aldred, global president of GM's Buick...
Toyota, announced that its Daihatsu division would stop shipping vehicles after an investigation into a safety scandal revealed problems.

Toyota’s Daihatsu unit halts vehicle shipments amid safety scandal

- December 20, 2023
The largest Japanese carmaker, Toyota, announced on Dec. 20, that its Daihatsu division would stop shipping any of its vehicles after an investigation into a safety scandal revealed problems with...
Given how life changed during and after lockdowns, the Hyundai and Amazon partnership is an indicator of where the industry is headed.

Opinion | Hyundai and Amazon: driving towards a digital future or just another pit stop?

- December 20, 2023
Well, we've expected this for some time: Hyundai and Amazon are doing a collab in 2024, and everyone from industry insiders to the average Amazon Prime member is talking. At...
Explore the essentials for boosting used car sales, including optimal inventory management, stellar customer service, and effective training.

9 key areas of focus that drive more used car sales

- December 20, 2023
For many franchised car dealers, the used car department significantly contributes to the bottom line. These sales are even more fundamental to independent automotive retailers. But there’s more to success...
Tesla plans to boost pay at its Nevada Gigafactory as it looks to compete with Detroit-Three wages and fend off unionization campaigns.

Tesla boost pay in Nevada as UAW targets non-union automakers

- December 19, 2023
Tesla plans to boost pay at its Nevada Gigafactory in 2024, becoming one of the last non-unionized automakers to increase compensation in the aftermath of the United Auto Workers (UAW)...
Monthly CPO sales improved over last year in November while falling only 0.6% from October, compared to 12.8% in the used vehicle market.

CPO sales show resilience in final weeks of 2023

- December 19, 2023
Sales of certified pre-owned (CPO) vehicles increased in November on a year-over-year basis but fell just short of October's pace as the retail automotive sector contends with modest end-of-year slowdowns...


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