Today on CBTNews.com – Monday, May 18th, 2020:
Leadership Expert Dave Anderson on Improving Your Team’s Mental Toughness
On today’s show, we’re pleased to welcome back Dave Anderson, motivational speaker, leadership strategist, and President of LearnToLead. Dave and Jim talk about how dealers can help their team to become more mentally tough and stay persistent in bleak times.
An Uptick in Personal Car Buyers Could Be Coming
For years, the transportation industry has been slowly evolving to promote shared mobility. Uber and Lyft are two of the most popular names, although bike sharing and public transportation are among commuter options as well. That might all be changing once again due to the coronavirus. Read More
Best Practices for Post-Pandemic Express Lane Service
In wake of a global pandemic, the safety of guests and employees is foremost on dealers’ minds. Safety is foremost on the minds of your customers too. While health and safety are important, it is also important not to lose sight of industry best practices. When it comes to oil changes and express service, there are many things you can do at your dealership to ensure that customers feel comfortable servicing their vehicles with you. Read More
Did you enjoy this interview? Please share your thoughts, comments, or questions regarding this topic with host Jim Fitzpatrick at jfitzpatrick@cbtnews.com.
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