Today on CBTNews.com – Wednesday, July 25th, 2018:
Using A.I. Perceptive Technology in Your Virtual Auto Retail Process
On the CBT Automotive Network today, Jim Fitzpatrick and Scott Gunnell, CEO of JM&A, talk about how your company can be better at virtual retail by building your website to take advantage of and use artificial intelligence. Watch Now
Finding Your Strengths to Improve Your Business
As a dealer, leader, or manager, you are probably aware that your business could improve. Sometimes dealers, leader managers and business owners want to improve their business, but are not sure how to begin or find their strengths. This is an overview and a reminder of sorts to some key steps you can take to start improving your results right now. Read More
Building A Vibrant Service Department
Creating an environment where customers feel relaxed and well cared for can be a tough thing to achieve with the many pressures being felt by the advisors who work the front line in a busy dealership service department. Today’s advisors take multitasking to new extremes. And, they often must do so while dealing with negative customers, management pushing for more sales, all the while trying to make a paycheck, hitting profit forecasts and maintaining good CSI scores for the dealership and your service department. Read More
