Nancy Spitz represents the next generation of automotive leadership, combining innovation, empathy, and relentless drive. Starting her career in 2012 in customer service, she quickly rose through the ranks to management, mastering internet sales, business development, and customer engagement. Since joining Team Gillman Subaru North in 2019, Nancy has built and now leads a high-performing internet team of 15 sales professionals and 3 BDC representatives. Under her leadership, the department consistently achieves over a 15 percent close rate while managing more than 1,000 internet leads each month—a testament to her strong operational vision and hands-on approach.
Nancy’s impact extends well beyond the sales floor. She trains BDC and Internet Directors across Team Gillman’s sister stores and co-leads phone training initiatives that have improved communication and conversion across the group. A forward thinker, she leverages tools like Smart Conquest and advanced digital campaigns to drive measurable results and streamline the customer experience. Her bilingual background helps her connect authentically with Houston’s diverse customer base, reinforcing inclusivity and trust.
Outside of sales, Nancy plays a central role in the dealership’s community efforts, leading Subaru Love Promise projects, school supply drives, and large-scale pet adoption events. With aspirations to become one of Team Gillman’s first female General Managers, Nancy continues to lead with energy, compassion, and vision—proving that great leadership is built on both heart and performance.
