The National Highway Traffic Safety Administration (NHTSA) has closed a preliminary investigation into 454,840 Nissan vehicles following a recall issued by the automaker in June. The probe, initiated in December 2023, focused on engine failures that led to loss of power and, in some cases, posed a fire hazard. Nissan responded by launching a recall involving dealer inspections and repairs and committed to extending the affected vehicles’ warranties to 10 years or 120,000 miles.
Here’s why it matters:
The closure of the NHTSA probe and Nissan’s recall action provide clarity and reassurance for both dealers and consumers. Dealers now have a clear protocol for handling affected vehicles, helping to maintain customer trust and satisfaction. The recall process also offers an opportunity for fixed ops revenue through inspections, engine repairs, and replacements. Additionally, the extended warranty enhances dealer value propositions and may reduce resistance in trade-in or resale discussions with concerned Nissan owners.
Key takeaways:
- Investigation closed after June recall
NHTSA ended its probe after Nissan recalled nearly 455,000 vehicles, addressing concerns over engine failures and fire risks. - Multiple models affected
The probe covered 2019–2021 Nissan Rogue and Altima models, as well as Infiniti QX50 and QX55 vehicles. - Nearly 1,900 incidents reported
NHTSA cited 1,878 complaints, including 12 cases that resulted in a crash or fire. - Dealer-led inspections and repairs
Dealers must inspect the oil pan for metal debris; outcomes range from oil changes to full engine replacements. - Warranty extended on impacted vehicles
Nissan will extend the warranty coverage on affected models to 10 years or 120,000 miles following inspection.
