Today on CBTNews.com – Monday, August 5th, 2019:
Is Your Dealership in Compliance with the New Consumer Privacy Act? – Melanie Cliff, Partner at Scali Rasmussen
Melanie Cliff, Partner at Law Firm Scali Rasmussen in Los Angeles, CA, and an expert in automotive law, joins CBT News to tell dealerships everything they need to know about the California Consumer Privacy Act. Watch Now
How to Energize Your Salespeople on Monday Mornings and Start Off the Week Strong
It’s not just Garfield who hates Mondays; most humans aren’t thrilled to be back in the office at the beginning of the week. The reasons behind this deep-seated hatred vary, but the result is typically the same: low energy employees, wasted time complaining, and compromised productivity. As a leader, it’s critical to get ahead of this potential drain by implementing practices that help take the sting out of Monday mornings. Read More
Why Dealerships Need To Improve Their Customer Experience
The automotive industry is in a transitional state. Consumer preferences have started evolving past the traditional dealership experience, which means it’s more important than ever that dealerships meet their customers’ needs with a modernized touch. From long wait times resulting in customer churn, to irritating upselling tactics, to inefficient scheduling processes, there’s no shortage of improvements to be made. Read More
