Today on CBTNews.com – Thursday, October 4th, 2018:
Create a Culture of Infinite Learning to Drive Dealership Success – Jarryd Carver
Overseeing multiple dealerships with hundreds of employees is certainly not an easy task, and requires precision management. In this segment, Jim Fitzpatrick talks with Jarryd Carver, executive managing partner of two Maryland dealerships, Sheehy Hyundai of Waldorf and Sheehy Ford of Marlow Heights. For three consecutive years Jarryd has overseen seven-figure net increases, and one of the most profitable Hyundai dealerships in the country for 2017, as well as being named one of Automotive News 40 under 40. Watch Now
5 Reasons Why You Should Focus on Branding Your Dealership
A common misconception is that branding revolves around a slogan or a logo. Though these might be key elements of the process, it does go further. Branding involves every single aspect of a customer’s experience, from your social media posts to the logo, website, advertising, and staff uniforms. It can even encompass the way in which you’re customer service staff answers calls and how they interact with the customers. Read More
The Pros and Cons of Using Performance Management in Your Dealership
Performance management is designed to help managers and employees better work together to achieve organizational goals. Successful performance management starts with planning objectives with the employee, then monitoring how well these objectives are getting accomplished and finally reviewing the employee’s performance and overall contribution to the organization. Read More
