ELEAD1ONE’s Bill Wittenmyer and Ford Direct’s John Gottschalk discuss the do’s and don’ts to working with the growing segment of millennial shoppers that will soon make up most of the market.
5 Things That Inhibit Engagement With Your Customers
On this week's edition of Progressive Retail, Cory Mosley focuses on engagement and talks about some things that may inhibit your engagement with your customers.
Crisis Management in a Social Media World
Before social media, if you made a mistake your customer could have told a few friends about it. Nowadays, everyone has a much bigger voice. Hear what Cory Mosley has to say about crisis management in today's world.
Are You Ready to Go All Digital?
On this week's episode of Progressive Retail, Cory Mosley invites Ryan Norris, Dealer Principal at Toyota of Easley in Easley, SC, to discuss how they went all digital at their dealership.
