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F&I

How to Reduce Chargebacks in F&I – 3 Simple Strategies Can Make All the...

Chargeback. It’s the one word that sends chills down the spine of every F&I manager (or  any salesperson for that matter). It can decimate...
dealership

Climbing the Ladder of Success in a Dealership

There are many opportunities for career growth in a dealership. Stories abound of managers who started out washing cars. If you know what you...
parents

Providing the Ideal Car Buying Experience for Single Parents

As of the last Census in 2012, there are 85 million mothers in the United States with children under 18. While the talk about...
Ben Ellencweigvideo

The 3 Things Consumers Want When Shopping for a Vehicle Online – Ben Ellencweig,...

 Jim Fitzpatrick sits down with Ben Ellencweig, Partner at McKinsey & Co., on CBT News to talk about how dealerships must adapt to the...
could technologyvideo

Why Dealerships Should Pay More Attention to Cloud Technology – Dan Flynn, CDK Global

 In the changing technology space today it's very important for dealers to pay attention to new offers that are in the marketplace, and there...

Your Growth is Your Responsibility

On this week's episode of F&I Today, Becky Chernek invites Christopher Vester, COO at Hubert Vester Auto Group, to talk about personal growth, differentiating...

Addressing Customer Concerns Through the Appraisal Process

On this week's episode of Straight Talk, David Lewis talks about a few different ways to handle the appraisal process as well as why...

The Power of the First Impression

 On this week's episode of the Weekly Tune-Up, Almog Veig of David Lewis and Associates talks about the meet and greet in the service...

Finding Your Drive to Succeed

Go to work ready to make a difference for your customers. Don't settle for average. Do you have the drive it takes to succeed...