On the Dash:
Dealers are leaning on parts and service to offset weaker new-vehicle profitability.
Average parts and service gross profit rose to $5 million per dealership in 2025.
Ford...
Dealerships can increase customer satisfaction and drive long-term profits by improving communication between finance and insurance (F&I) and service departments, Paul Brown, Vice President of Ascent Dealer Services, said on...
As technology and customer expectations evolve, automotive service departments face pressure to adapt or risk falling behind. On the latest episode of Service Drive, Corey Smith, National Fixed Ops Training...
The landscape of automotive retail has shifted—radically. Today’s economy is tighter, technology is smarter, and the people on both sides of the counter are more informed, connected, and expectant than...