TSLA396.680-12.27%
GM83.760-0.01%
F14.950-0.05%
RIVN15.730-1.11%
CYD53.450-3.11%
HMC26.710-0.26%
TM175.780-2.67%
CVNA69.6100.16%
PAG180.2007.71%
LAD303.87011.92%
AN195.0009.17%
GPI328.29011.64%
ABG201.0407.58%
SAH84.8202.13%
TSLA396.680-12.27%
GM83.760-0.01%
F14.950-0.05%
RIVN15.730-1.11%
CYD53.450-3.11%
HMC26.710-0.26%
TM175.780-2.67%
CVNA69.6100.16%
PAG180.2007.71%
LAD303.87011.92%
AN195.0009.17%
GPI328.29011.64%
ABG201.0407.58%
SAH84.8202.13%
TSLA396.680-12.27%
GM83.760-0.01%
F14.950-0.05%
RIVN15.730-1.11%
CYD53.450-3.11%
HMC26.710-0.26%
TM175.780-2.67%
CVNA69.6100.16%
PAG180.2007.71%
LAD303.87011.92%
AN195.0009.17%
GPI328.29011.64%
ABG201.0407.58%
SAH84.8202.13%


Paul Brown

Remote control: Making F&I video calls feel like an in-person deal

Remote control: Making F&I video calls feel like an in-person deal

- June 4, 2026
Remote F&I is no longer just a workaround. For dealers selling cars to out-of-state buyers or customers who simply prefer to close from home, it is becoming a standard part...
Why 'decision fatigue' is killing your F&I gross

Why ‘decision fatigue’ is killing your F&I gross

- May 14, 2026
Buying a car demands more decisions than many customers expect. By the time they sign the purchase agreement, "decision fatigue" has set in. They have already negotiated a price, settled...
Affordability squeeze reshapes F&I strategy as dealers rethink customer conversations

Affordability squeeze reshapes F&I strategy as dealers rethink customer conversations

- May 7, 2026
Rising costs are reshaping how customers approach car buying, and F&I leaders must adjust their strategies to keep pace. On the latest episode of F&I Today, Paul Brown, Vice President...
Driving profits when service contracts fall short | Paul Brown

Driving profits when service contracts fall short

- April 2, 2026
To improve F&I results, dealerships need to address a widening performance gap, according to VP of Ascent Dealer Services,  Paul Brown. On the latest episode of F&I Today, Brown attributes...
Paul Brown, F&I conversations

Why empathy-driven F&I conversations matter more as car payments climb

- February 5, 2026
As car payments climb past $1,000 for a growing share of buyers and household budgets tighten under persistent inflation, dealerships must shift F&I conversations toward empathy, financial literacy, and predictable...
newscast

Why Dealers Should Invest in More Training for Their F&I Staff | Generate More Fixed Ops Revenue Using John Fairchild’s 5 Step TO Strategy | How These Dealerships Leverage Technology In Order to Improve the Sales Process

- August 2, 2019
 CBT News Week In Review for Friday, August 2nd, 2019: Why Dealers Should Invest in More Training for Their F&I Staff – Adam Marburger & Paul Brown, Ascent Dealer Solutions (Part...
training

Why Dealers Should Invest in More Training for Their F&I Staff – Adam Marburger & Paul Brown, Ascent Dealer Solutions (Part 2)

- July 29, 2019
 On today’s show, we continue our conversation with Adam Marburger and Paul Brown, the President and Vice President of Ascent Dealer Services, respectively. In part one of our interview, we...
newscast

Why Dealers Should Invest in More Training for Their F&I Staff | Five Key Stats and Takeaways from Cox Automotive’s 2019 Dealership Staffing Study | Social Media: The 5 Dos and Don’ts Your Dealership Marketing Team Needs

- July 29, 2019
Today on CBTNews.com - Monday, July 29th, 2019: Why Dealers Should Invest in More Training for Their F&I Staff – Adam Marburger & Paul Brown, Ascent Dealer Solutions (Part 2) On today’s...
newscast

Week In Review: How to Be a Sales Superstar: Mark Tewart’s Proven Four P’s Method for Training Your Staff | Cody Lusk, President & CEO of AIADA Talks Tariffs, Trade, and Tesla | Where Does F&I Fit into Your Dealership’s Digital Retailing Strategy?

- July 12, 2019
 CBT News Week In Review for Friday, July 12th, 2019: How to Be a Sales Superstar: Mark Tewart's Proven Four P's Method for Training Your Staff We recently welcomed back Mark Tewart...
F&I

Where Does F&I Fit into Your Dealership’s Digital Retailing Strategy? – Adam Marburger & Paul Brown, Ascent Dealer Solutions (Part 1)

- July 10, 2019
 Looking to add more money to your bottom line by way of your finance department and dealership? CBT News sits down with Adam Marburger, F&I expert and President of Ascent...