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test drive

Turn a Test Drive Into A Sale

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Internet Research Takes Out Emotion; Test Drive Puts it Back By Mark Tewart  In that path there are specific things that can be done to increase the...
F&I process

Consider Cross-Training For the F&I Process

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You don't want hybird car sales reps, so consider a change in the F&I process. BY MARK TEWART Doesn’t it make more sense to let them...

CBT News – December 3, 2015

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On today's show: Mark Tewart on using life skills to create a bond with customers Do your sales and service employees know the F&I...
Competition Between Departments

Competition Between Departments is Great but Don’t Let it Become a...

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Dealers must employ specific tactics to foster a culture defined by skin in the other manager’s game. I am betting you have experienced this pain...

CBT News – September 18, 2015

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On today's show: Erikka Tiffani, Digital Marketing and Internet BDC Director of Jim Ellis Audi, on how her dealership stands out Cory Mosley, speaker...
customer’s trade-in

Stop Waiting Until Negotiating Price To Discuss A customer’s trade-in

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Addressing the customer’s trade-in before looking at a new car makes strategic sense, for a lot of reasons. BY MARK TEWART There is a lot of talk...

CBT News – September 15, 2015

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On today's show: Mark Tewart, sales superstar, talks about the currencies of success Sales Tip of the Day with Kirk Manzo about the importance...

CBT News – September 3, 2015

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On today's show: Mark Tewart, sales superstar, on handling top dogs who say they don't need sales training Glenn Pasch, PCG Consulting CEO, explains how...

CBT News – August 21, 2015

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On today's show: Mark Tewart, sales expert and CBT Conference and Expo speaker, explains why it is vital to stay on top of sales...

CBT News – August 19, 2015

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On today's show: - Sales expert, speaker, and author Mark Tewart explains why it's so important to stay on top of sales training - Sales Tip of...