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How to get customers to come back for the first service

It’s easy to think that a manufacturer’s free maintenance plan is enough to bring someone in for the first service if you just had...
prepaid maintenance plans

With Prepaid Maintenance Plans Everyone Wins

According to a recent article by Wards Auto, an Atlanta Nissan dealership is doing well selling prepaid maintenance plans. The dealership, Town Center Nissan,...

CBT News – November 23, 2015

On today's show: One managing partner shares why dealerships struggle to hire women Why salespeople are still important to the car-buying process Are pre-paid...