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Dealership Compliance

Make Dealership Compliance Your Friend

Dealership Defensive Game Plan By: Jim Radogna In many dealerships, the thought of putting together a compliance program is similar to contemplating a diet and exercise...

Compliance Means Doing the Right Thing

It’s not Just What Not to Do — but WHAT to Do By: Jim Radogna News broke recently about five dealership employees that were arrested and...

20 Things to Know about the UDAP

KEEPING IT REAL — AND LEGAL By: Jim Radogna Unfair and Deceptive Acts and Practices statutes (UDAP) cover virtually every aspect of a dealer’s sales, finance...

The New Generation Of Kiosks Emphasizes Time Savings And Transparency For...

Meantime, dealers hunt for advantages in tracking lead sources, identifying customer desires and designing offers. BY JON MCKENNA Informational kiosks have been on the dealership...
Power In Numbers

The Power In Numbers

J.D. Power’s Power Information Network and PowerDealer are giving dealers the data they need to stay competitive in the marketplace. BY BARRY COURTER Want to...
sell more cars

Off the Hook

Dealer clients of HookLogic are seeing an incredible 60-percent show-to-close ratio. BY CAROL WHITE If you want to sell more cars, you have to get...
Next Wave of Digital Marketing

The Next Wave of Digital Marketing

CEO of LotLinx Dean Evans explains how his company’s “deeplinking” technology is changing the way dealerships connect with their online leads. BY CAROL WHITE Digital...
Helping dealers

New Technology Drives F&I Profits

Helping dealers better determine how they continue to grow and strengthen their businesses in the future will be more important than ever as changing...

Transforming the Customer Experience in the Service Drive

2014 was a big year for AutoPoint, and Managing Director Rich Holland says the company is on track for an even bigger 2015. BY...