Taking the Tesla Approach to your Personal Branding
When you think of electric vehicles (EV), chances are Tesla is one of the first images that come to mind. And when you think...
Turning a Phone Call Into an Appointment
It’s no secret that your dealership’s location can pose challenges to running an effective sales process. Situated in congested Chicago, the Berman Infiniti of...
Positive Reactions to Negative Rejections
Even the best salesperson will have a bad day. Rejection comes hand-in-hand with sales, so it’s essential to know how to react when the...
Best Practices to Remember During the Hiring Process for Your Dealership
Few things remain unchanged as time passes. Whether they become outmoded or obsolete, there is little that hasn’t been touched by Father Time’s hands....
How to Set Up Your Middle Managers for Long-Term Success in the Dealership –...
On today's show, we discuss the turnover dealers see with middle managers and the challenges they face on the showroom floor every day with...
Thinking Outside the F&I Box
Depending on the culture of your dealership, it ma make sense for a salesperson to undertake part of the F&I process. On today's episode...
It’s Time for a New Conversation
If you have an underperformer on your team, chances are you've had the same conversation with them multiple times. It's time for a new...
Be a Champion this Saturday
What did you think about when you woke up this morning? Did you want to climb back into bed or did you wake up...
Fanatical Customer Care
On this week's episode of the Weekly Tune-Up, Almog Veig of David Lewis & Associates talks to you about how to achieve fanatical customer...
