Everything You Need to Know About the FCA-Renault Merger
In the latest merger news, Fiat Chrysler Automobiles (FCA) and France's PSA Group recently announced that they have agreed to a 50/50 merger deal...
Six Ways to Create More Productive Dealership Staff Meetings
Have you ever received a notification for a staff meeting and dreaded the event? You knew the meeting would take you away from other...
The Sales and Conversions Benefits of Target Remarketing
If a customer visits your website, does the marketing experience end? On the other hand, is it possible to ensure various segments of your...
Maryland Lexus Dealer Takes Whole New Approach to Employee Retention & Customer Experience
On today’s show, we’re pleased to welcome back James Boening, General Manager at Ourisman Lexus Rockville in Washington, D.C. VIDEO TRANSCRIPT: Jim F.: Hi, everyone, I'm...
5 Unethical F&I Practices That Could Sink Your Dealership
It’s no secret that F&I departments have suffered (and sometimes still do) from a bad reputation. Probably the worst in the entire dealership…sleazy, fast-talking...
Removing Tension Between Dealers and Buyers
On this week's episode of F&I Today, Becky Chernek talks to Michael Jarman, Co-Founder and CEO of TurboPass. Becky and Mike talk about how...
How to Maximize the Service Appointment Process and Retain More Customers
On this week's episode of the Weekly Tune-Up, Jim Fitzpatrick speaks with guest host Michael Roppo, President of Automotive Management Resources, to discuss how...
What Separates You from Other Salespeople?
Customers tend to have a similar idea of how car salespeople handle their business. What sets you apart? On this week's episode of Straight...
Eliminating Your Customers’ Fears
David Lewis talks about understanding and eliminating your customers' fears to help you earn the sale on today's Saturday Morning Sales Meeting.
