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On today's Inside Automotive, Jay Baer discuss how dealers can use "Talk Triggers" to their advantage with Shyann Malone.

How dealers can harness ‘Talk Triggers’ to boost customer retention –...

On today's episode of Inside Automotive, we are joined by Jay Baer, an author, advisor, Hall of Fame keynote speaker, and customer experience researcher....
Cory Mosley

Cory Mosley: Focus On Customer Experience Without It Costing Profitability

Cory Mosley Joins the CBT News team in the booth at The NADA Show where he shares about the key to creating an...

F&I Today | Lisa Copeland

On this week's episode of F&I Today Becky Chernek talks with Lisa Copeland about connecting with customers, training and how to strive for greatness.