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pain points

Pain Points: Buyers have changed and dealers should too

Dealers understand the importance of excellent customer service more than anyone. But under the influences of technological advancements and financial crises, consumer needs have...
digital car buying

How car dealers and consumers perceive the digital car buying process

  Capital One recently launched the 2022 Car Buying Outlook (CBO), and Tim Mullins, National Sales Vice President with Capital One, joins us on Inside...
Car Buying Outlook

Consumer insights shaping today’s car buying process

Today on Inside Automotive, Steve Baldwin, Vice President of National Sales at Capital One Auto, discusses how data from the 2022 Car Buying Outlook...
car buying

Mastering the car buying experience in a digital world

Today on Inside Automotive, anchor Jim Fitzpatrick is joined by Tim Mullins, National Sales Vice President at Capital One, to share his insight into...