Every F&I manager has that thing that’s a perpetual thorn in their side. That thorn is compliance.
It’s probably unfair to describe compliance so negatively but it becomes tedious when there...
Technology is changing how consumers shop for and buy cars. Yet chatbots, virtual reality applications, and artificial intelligence haven’t eliminated the need for human interaction. Modern car dealerships need to...
While most people have heard of innovation gurus of today such as Tesla’s Elon Musk, some may not know about one of the most prominent icons in the auto industry...
In today's competitive automotive industry, businesses are constantly seeking ways to stay ahead of the curve and maximize their profits. While technological advancements and innovative marketing strategies are crucial, there...
ATLANTA, Georgia (December 22, 2023) — In celebration of its 11th anniversary, CBT News, the auto dealer community’s No. 1 resource for industry insights and news coverage, is now the...
Tesla is facing a new investigation from auto regulators in Sweden and Norway, following a Reuters report alleging that the automaker covered up defects and charged customers for repairs that...
The majority of people in leadership roles have heard the phrase “People are your best asset,” and many would agree this is true. Without dedicated, hard-working employees, a business never...
The new year is the ideal time to reflect on the concept cars that automakers teased in 2023. Not only do these show cars offer inspiration for what’s ahead, but...
Over the past few years, adaptation and collaboration have become essential elements for dealerships as data continues to play a bigger and bigger role in the automotive retail business. One...
In today’s highly competitive market, dealerships are continuously searching for new and creative ways to gain a competitive advantage. One often underestimated resource that can provide invaluable insights is customer...