Jessica Caldwell: What to do with 2017 models on your lot | Marchionne Says Electric Cars Not the Solution for Autos | Mercedes-Benz Surges In Value In Interbrand’s Best Global Brands, Tesla Holds Position

CBT News Editorial Team - October 9, 2017

On today's CBT Newscast for Monday, October 9th, 2017: Jessica Caldwell: What to do with 2017 models on your lot There are still plenty of 2017 models languishing on lots in October....

Daily Newscast

Ron Frey: Why auto retail can do better | Mercedes to invest $1 billion in Alabama factory for electric vehicles

CBT News Editorial Team - October 6, 2017

On today's CBT Newscast for Friday, October 6th, 2017: Ron Frey: Why auto retail can do better According to GasBuddy.com, the average gas nationally is still around $2.55 a gallon. Consumer spending...

Daily Newscast

Paul Cummings on how to recruit the right people for your dealership | Automakers Plan Electric Car Blitz as Tesla Burns Billions | Shift is a startup that wants to make owning a car as easy as ordering from Amazon

CBT News Editorial Team - October 5, 2017

On today's CBT Newscast for Thursday, October 5th, 2017: Paul Cummings on how to recruit the right people for your dealership We've all heard the phrase "Hire for personality, train for skill,"...

Daily Newscast

WardsAuto: Customer satisfaction for its own sake misses point | Ten Videos That Will Help You Soar Professionally and Personally | The Science & Mathematics of Reducing Service Department Complaints

CBT News Editorial Team - October 4, 2017

On today's CBT Newscast for Wednesday, October 4th, 2017: WardsAuto's Steve Finlay: Customer satisfaction for its own sake misses point When it comes to customer satisfaction in the service lane, we're starting...

Daily Newscast

Why dealers are an important piece of eVehicle future | Two Service Department Metrics You Need – But Probably Don’t Have | Top 5 Complaints of Dealership Employees and How to Solve Them

CBT News Editorial Team - October 3, 2017

On today's CBT Newscast for Tuesday, October 3rd, 2017: William Wallace: Why dealers are an important piece of eVehicle future When customers have issues with their vehicles, they go to the dealership...

Daily Newscast

Bill Wittenmyer on Recruitment, Creating the right culture, and Prospecting | Improving Communication Across the Dealership | How to Attract Commercial Customers to Your Service Department

CBT News Editorial Team - October 2, 2017

On today's CBT Newscast for Monday, October 2nd, 2017: Bill Wittenmyer on Recruitment, Creating the right culture, and Prospecting Jim Fitzpatrick invites ELEAD1 Partner Bill Wittenmyer to the studio to discuss car...

Daily Newscast

Creating successful pay structures for technicians | Voice Search Engine Optimization | The Potential impact Ridesharing could have on auto sales

CBT News Editorial Team - September 29, 2017

On today's CBT Newscast for Friday, September 29th, 2017: Becky Nixon: Creating successful pay structures for technicians For almost seven weeks, Chicago area dealership mechanics were on strike. Almost 2,000 mechanics at...

Daily Newscast

On-Boarding New Technicians | How to Allow Sales People to Become Their Best

CBT News Editorial Team - September 28, 2017

On today's CBT Newscast for Thursday, September 28th, 2017: On-Boarding New Technicians If you have made a new hire, then you are aware that it takes them some time to get to...

Daily Newscast

Dave Anderson: 8 Traits of an Unstoppable Dealership Manager | How to Cater to Commercial Customers | Is it Time for Compliance Training — Again?

CBT News Editorial Team - September 27, 2017

On today's CBT Newscast for Wednesday, September 27th, 2017: Dave Anderson: 8 Traits of an Unstoppable Dealership Manager We've all heard the saying "a fish rots at the head," meaning it stinks...

Daily Newscast

Cars.com’s Tony Zolla: How a face-to-face profile rating system improves sales | Overlooked Sales in the Service Department | Earning Respect and Reputation: Great Lakes Auto Group

CBT News Editorial Team - September 26, 2017

On today's CBT Newscast for Tuesday, September 26th, 2017: Tony Zolla: How a face-to-face profile rating system improves sales Imagine if consumers could take the concept of Fantasy Football and use it...

Daily Newscast

Auto News

Jessica Caldwell: What to do with 2017 models on your lot | Marchionne Says Electric Cars Not the Solution for Autos | Mercedes-Benz Surges In Value In Interbrand’s Best Global Brands, Tesla Holds Position

Ron Frey: Why auto retail can do better | Mercedes to invest $1 billion in Alabama factory for electric vehicles

Paul Cummings on how to recruit the right people for your dealership | Automakers Plan Electric Car Blitz as Tesla Burns Billions | Shift is a startup that wants to make owning a car as easy as ordering from Amazon

WardsAuto: Customer satisfaction for its own sake misses point | Ten Videos That Will Help You Soar Professionally and Personally | The Science & Mathematics of Reducing Service Department Complaints

Why dealers are an important piece of eVehicle future | Two Service Department Metrics You Need – But Probably Don’t Have | Top 5 Complaints of Dealership Employees and How to Solve Them

Bill Wittenmyer on Recruitment, Creating the right culture, and Prospecting | Improving Communication Across the Dealership | How to Attract Commercial Customers to Your Service Department

Creating successful pay structures for technicians | Voice Search Engine Optimization | The Potential impact Ridesharing could have on auto sales

On-Boarding New Technicians | How to Allow Sales People to Become Their Best

Dave Anderson: 8 Traits of an Unstoppable Dealership Manager | How to Cater to Commercial Customers | Is it Time for Compliance Training — Again?

Cars.com’s Tony Zolla: How a face-to-face profile rating system improves sales | Overlooked Sales in the Service Department | Earning Respect and Reputation: Great Lakes Auto Group

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