Training, not technology or tactics, continues to separate high-performing dealerships from the rest as retail automotive faces mounting pressure around transparency, compliance, and talent retention. As digital tools accelerate change, disciplined execution and culture remain the defining advantages.
On today’s episode of Training Camp, Joel Kansanback, president of Strategic Dealer Advisory, joins host Adam Marburger to examine how consistent training, evolving F&I practices, and practical use of AI are reshaping dealership...